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December 2023 by Katherine Zuidema
Took 7 hours, several phone calls (including one call to my dr office) and 2 trips to Walgreens to get my prescriptions. Received texts and phone calls that they were filled & ready, but was told none of them were ready when arriving to pick them up. Used to love Walgreens. Will be going elsewhere from now on. One person at the pharmacy finally helped us. The prescriptions were ready all along.
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November 2023 by Sharon Smith
My med was out of stock at express scripts and meijer. I called Sycamore Walgreens to see if they had it in stock. They confirmed it was in stock. I gave info for script to be moved to walgreens. I was told it would be ready in about hour once script was moved. I made special trip to pick it up 2 days later. Stood in line for 15 minutes. Was told my med is out of stock. Why would walgreens confirm they had it in stock when they don't.
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November 2023 by William McCarty
Unbelievable wait time just to pick up one prescription. I went inside first and 6 people inside waiting to get prescription. So I went through the drive thru and 7 cars waiting inline. Time to find a new pharmacy.
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November 2023 by Brittany Irvin
horrible horrible HORRIBLE SERVICE. PHARMACY DRIVE THRU WORKERS ARE RUDE. WAITED ALMOST 2 HOURS FOR PERSCRIPTION. THEY SAID 1 HOUR. THE WORKERS LOOKED LIKE LOST DOGS IN THE WINDOW. 3RD TIME GOING BACK IN LINE STILL WATING ON PERSCRIPTION. NEVER AGAIN WILL I GO HERE. 00000000 stars do not come here if you don't have to.
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October 2023 by Nerak
Not good. They never have my prescriptions ready when they should be. They often don’t have medication in stock. And, they put prescriptions back before the time you’re allowed to pick it up.Not reliable at all, which is scary when it comes to necessary medications.
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October 2023 by Sharon Goodman
Walgreens used to be great, but it's time to switch to CVS I think. When I call it doesn't even go to my pharmacy, it goes to a call center and they don't help with anything anyway. It's very frustrating. Then when you go to pick up a prescription, it takes an hour to get through the line. I'm done
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October 2023 by Vincent McKillip
Awful experience with the pharmacy. Sat waiting for about an hour past my scheduled appointment time. Was never checked in properly by the woman at the check in window. I’ll never return to Walgreens for anything.
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October 2023 by Meredith Stafford (Meredith)
I had such a bad experience with the lady employee who works the front cash register, that I will never return to this store. CVS has gained my business without even trying. I spend $300-$400+ monthly at Walgreens between by prescription copays and personal items. I thought my printed coupons went directly to my app but I was wrong. So I clipped another coupon and this employee tried to tell me that there was nothing she could do. Ringing up my 5 items again was out of the question. I stood firm. She finally did it and then not only did she not apply the coupon (not 100% sure it would have worked anyway) then she didn’t offer me my $2 rewards, and said she would have to get a manger if I wanted a printed copy of my receipt. It all sounds lazy and dishonest. Not that usually exhibits quality customer service. I walked out because the line behind me was growing with innocent people.
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September 2023 by Jandale Kristin
THE DRIVE THRU IS SO SLOW! BE READY TO SPEND 20 mins waiting for your prescription!!It is not ready and it is just very very frustrating!!
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August 2023 by Chris J.
Good god just shut it down. For anyone who thinks the 24 hours is conventient, go literally anywhere else. Even the employees will tell you to do the same.Your perscriptions wont be ready. They won't be billed properly. You wont be given the right dosage. Save yourself the headache and worry.
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July 2023 by Destiny M.
Older lady with white hair has been rude every time i come into this location not only to me but other customers. She seems to like to flaunt the fact that she's been here since "2000" and it makes it okay to be rude. Seems she's a little burnt out and should look into retirement
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July 2023 by Jackie Hartzell
Hi could not get my prescription in rockford or Rochelle due to manufacturer deman I waited 2 weeks in rockford illinois only to be told we don't know where or when we will get it thanks to the wonderful pharmacy and pharmacist on 6 6 23 she not only got my shot in but was incredibly compassion thank you I didn't get her name but it was 12 p m when I called i got my shot un Rochelle on 6 7 23 you saved me thank you
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June 2023 by E M.
Normal Walgreens. Only complaint is half of the photos I sent their printed terribly. Splotchy and totaly wrong colors. There must something wrong with their equipment.
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April 2023 by trinity2005heaven
Visited technically 3/30/23 since it was around midnight. Had a rough day decided to shop for makeup which always makes me happy. Unfortunately, this shopping experience was the exact opposite! A manager followed me around and watched me the entire time while shopping which was very uncomfortable. Makeup was buy 1 get 1 50% off. I go to purchase my 4 items and only 1 came up as sale price. This guy goes through a number of things to check. Waited maybe 5-7 mins. Found out you have to buy 2 of the same item for discount to apply. If true this would make zero sense! Decided not to buy anything and left. Maybe on sale items include must be same item, brand, size or whatever. Very misleading, wasted my time, uncomfortable and a little angry I might add due to this man following and watching me. What an unpleasant experience! I will NEVER go back!
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April 2023 by Mary Norman
Walgreens is a very good store .you can pick up things like juice and water.while your getting your meds .or if you need beauty products..or a gift for someone.its all there