Southern Bank is appreciated for its helpful and friendly customer service, particularly from staff members like Kali. Many long-time customers have enjoyed their experiences, noting the bank's reliability and support over the years. However, some have expressed disappointment about the lack of a lobby and the turnover of staff, which has impacted the sense of personal connection. Despite these concerns, the community values having a bank nearby and continues to rely on its services. Overall, Southern Bank remains a solid choice for banking needs in the area.
Great bank to do business with. Only complaint is access to lobby without an appointment!!!
July 2025
I'm new to banking. and the is always friendly, cheerful and kind.
May 2025
Kali who works at the windows has always been a wonderful help to me when I have gone thru, she has wonderful customer service skills, thank you for everything
