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February 2024 by Maytham Z.
The worst management in the country very bad service not friendly they don't respect I don't recommend it
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February 2024 by Ed M.
I heard this is the larger 24HF in the area. It's definitely noticeable comparing this to the Navajo 24HF. Seemed clean and the machines were all in working order. I came by to work out on a Sunday and it seemed slightly slower so a lot of the machines and work out stations were fairly easy to access.
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January 2024 by Lil’ S.
Great gym, machines are great but most of the time there out of service. Cleanliness is a problem and most people go here are so disrespectful. Only some majority of people are chill to talk to. High ego wannabe big are always a problem here. Leaving weights all over the place and stealing spots. Overall, gym is great, just the people that go here.
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December 2023 by Mike B.
Dirty, always an amenity broken whether it be jacuzzi, steam or sauna rooms. Foam rollers look like bears have been chewing on them, dirty mats, ellipticals have parts falling off of them and don't work properly. Several Weight machines broken for long periods, months. Never can find weights because members have no gym etiquette, shirts off and barefoot on the workout floor. No enforcement of rules and understaffed. It's a shame. Used to to be a nice gym. Definitely doesn't match the pics
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December 2023 by Elena P.
Nick and the team are awesome. definitely recommend. 5 outta 5 facility and team! Drinks at the front are great for post and pre workout needs!
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December 2023 by Randy O.
I have been member for years with 24 after today I will cancel and let my family and friends cancel. The manger HECTOR was super rude and doesn't know what he's talking about. As a manager he should be more professional and do his job. Treat customers with respect.
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August 2022 by Edgar T.
Had to literally pull over from my routine to say blonde chick putting on make up at front desk was such a d$&@ i was waiting for my cousin to check me in for my buddy pass demanded i check in when i knew i had to wake for my cousin to check in and was getting mad because i didnt comply with her demand but she has no right to be demanding to boss me around im glad the security guard came to help her out to pass my message and then she demanded to have me step outside to wait for my cousin to check me in stating that i can wait in there lobby chairs in the front desk what type of employees you guys hire im glad i never ever will sign up for this place you guys hire people that go extra and out of there way to feel empowered and manipulate people when all i wanted was to just arrive chill since its 6:30 am in the morning and you have this chick on her high horse and i had to deal with her attitude and plus my cousin stating im making him look bad cuz he has nothing to do with the situation but yeah i wont be signing up to this location for sure im glad i practice Calisthenics to prevent myself from interacting with unprofessional staff have a good day whoever reads this and sorry cousin of mine for my unprofessionalism when i never wanted to be like this but good news is im gonna ride my bike i guess for excercise since its still fresh and gloomy right now
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August 2022 by Rocky A.
Cost to bring a guest for one day was $25 here. It is $10 at any other one I have taken a guest. $25 is about the cost of a months membership. Save yourself the dollars and take your friends or visiting family to Santee.
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August 2022 by Liz M.
I've been a few times and the women's restroom has needed major attention. After the second time I asked the front desk for a manager, kid ask " what do you mean a manager" I was like yea someone who manages the gym. Mind blown, I however mentioned the bathroom situation and they advised me they were short staffed. There aren't any classes offered. I took a spin class and it was horrible the music selection was completely off for spin class. I had to walk out, the instructor walked around the whole time. I took a body pump class that I really enjoyed problem is I cut myself on the metal chipping off bar. The equipment needs major updating. I cut myself and mentioned it to the instructor who was like " yea the equipment is old" probably need a tetanus shot.
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July 2022 by Andreas V.
On face value it's a nice gym; newer and a lot of amenities. However, there is a lack of cleanliness about it. The locker room, restroom and pool/sauna areas are not maintained. I might add that the clientele in the area are rather rude and the club hosts don't police it at all. 2 out of 5. Clean your facilities.
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July 2022 by A L.
Typically dirty, and now overrun with kids out of school. Is no longer 24 hrs, but still charged the same?
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June 2022 by Jeremy S.
I signed up for 24 Hr Fitness about a week ago. They had me download the app on my phone so that I could check in. I then go to work out over the last few days with no problem. I then go with my family tonight and when we all check in... I was told that my membership was expired. As my family successfully walked ahead of me... I stayed back to explain I had just paid $270 a few days ago and it is impossible that my membership is expired. A young kid named Tanner then said something was wrong with my app and then proceeded to help someone else in line. Without saying anything to Tanner I then stormed out. My wife called to tell me to come back in so they could figure it out. When I came back in I saw Tanner giving my wife attitude saying they were going to ban me from all 24 Hr Locations. I could not believe the level of disservice from this punk kid. First they steal my $270 and then treat me like a criminal!!! I then had some choice words for Tanner and that is when he threatened to call his GM and the police. I welcomed him to call the police and his GM because you just stole my money! After working out for 30 minutes....because the 24 hr fitness now closes at 8pm... I then got a call from the GM who also threatened to cancel my membership and said that i would be suspended from all locations while they investigate. This is the worst customer experience I have ever received.
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May 2022 by Miko P.
Forgot to write a review because I went to the club last night, unfortunately no girls' numbers received on my phone, definitely because I wasn't buff and shredded and not because I went clubbing in hillcrest. Ignore the previous reviews and focus on mine only, the service, impeccable. Tremendous shoutout to Brian and JT, they changed my life in a few minutes versus what I've been doing for the past 21 years of my life. They are the heroes at this gym attempting to change people's lives for the better. Friendly, warm, and openly welcoming service, highly recommend this gym for their awesome service. Only one issue, they're going to widen the doors because I won't be able to fit my shoulders through within 6 months
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May 2022 by Pablos H.
The gym is very good and they also have good employees and good management and they also have good service and good equipment the best gym of all time.
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May 2022 by David P.
Excellent customer service from JORGE! Signing up for a new membership was so smooth and convenient. He provided great details about all the promotions and personal training sessions! Ask for JORGE when you come to this location!
