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February 2024 by Alyssa Balthis
Great customer service our rep Joe took his time to make sure we knew exactly what special options were available within the hot springs tiers to accommodate our needs / great location to go if your gonna purchase a hot tub
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February 2024 by Erica Lopez
Joe and Ashley were very patient and phenomenal! Thank you for assisting in getting me my Downtown Pool.
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February 2024 by Peter Wasyliw
Leslie is fantastic. She was extremely helpful and gave us great insight on our purchase. We will definitely come back again for future needs. We also shared our great experience with our family. Thank you Leslie!
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February 2024 by Shnina Simmons
I would like to say my experience with Joe P at American sales was top notch. He is great at multitasking and making you feel comfortable.He helped me find the St Catherine patio set that I was looking for and made sure that I got the exact pieces that I wanted . He also communicated with his manager Ashley R extremely well. Ashley R also took care of any questions and concerns and Ashley R was awesome at making sure everything ran smoothly . Thank you so much I will shop here again .
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February 2024 by irene martinez
Go see Joe P. for all your pool needs. He helped me get my pool and explained everything with great details. Highly recommend the Tinley Park store!
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January 2024 by Laura Bestrick
Just purchased a spa from American Sales in Tinley Pk. Joe, our sales associate was amazing. Very kind, patient and professional. Highly recommend.
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January 2024 by Michael Wasyliw
Leslie was fantastic. She came up to us multiple times and showed us great options and was extremely friendly. It made our visit great and can’t wait to come back!
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January 2024 by Catherine Casper
My husband and I have been to the Orland location many times. We pass by the Tinley Outlet store all the time. We finally stopped in Thursday evening. We were quickly greeted by Ashley, who went over the pricing on the Christmas houses, etc. She was very friendly and informative. We had to leave quickly due to another obligation. We did, however, make it back in today. Ashley was again there and recognized us from the night before. She was again so nice and willing to help any way she could. My husband and I were there for well over an hour looking at the Christmas houses. Testing them, etc. Ashley and Joe were both so accommodating and helpful. It is very rare in todays world to have the pleasure of dealing with 2 sales associates such as them. As they were ringing up our purchase, we were talking about things to do with the houses and sentimental meanings of the houses, etc. I shared a story of my deceased Mom and how she collected them, etc. They were both so genuinely nice during this conversation. It actually made me tear up a bit to have received such heartwarming compassion by strangers. Thank you again Ashley and Joe! We will definitely be back!
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January 2024 by Shay Wilinski
Quick service:) Joe p. Was great in looking up if another store had what we wanted
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January 2024 by Wesley Murphey
Joe p...great guy willing to help out
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January 2024 by Kumar Kathiresan
It was overall a wonderful experience throughout from sales all the way till the installation of the pool table.
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January 2024 by Ignacio Robledo
Absolutely amazing service! We bought our Christmas tree a week before the holiday weekend and the tree is beautiful. It was the tree I wanted from their retail store for a fraction of the price. The customer service I received on the phone by Leslie continued once I arrived at the outlet location and also involved Bob’s help. Initially the top of the tree would not light up, but Bob took the time to get it to work. Both Bob & Leslie exceeded our expectations, treated us like family and made our holiday happen, couldn’t have asked for more. Thank you both for making that happen!
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January 2024 by Joe Sherman
We had a fantastic experience with American Sale - Tinley Park Outlet. We had been considering a hot tub for awhile, but we were limited by size and budget. Both Ashley and Joe went above and beyond to find the right fit for us. Randi quickly put together a delivery date for us. Technician Chris Black and his team (4 total) placed it on the pad (during some challenging weather) and gave me some great advice on how to get started. We've used it multiple times a day since we got it, even during the really cold weather. We really appreciate the team effort from the folks at American Sale - Tinley Park Outlet!
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January 2024 by Ed Murrar
Ashley and Leslie at the Tinley Park location we truly a blessing today. They were both helpful and attentive in assiting me with my questions and concerns over my pools winterization. The information and delivery if that information made it such a great experience. I think I found my favorite America Sales location. Thank you both for a customer experience I have not had in a long time.
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January 2024 by Veronica B.
Absolutely amazing service! We bought our Christmas tree a week before the holiday weekend and the tree is beautiful. It was the tree I fell in love with at their retail store for a fraction of the price. The customer service I received on the phone by Leslie continued once I arrived at the outlet location and also involved Bob's help. Initially the top of the tree would not light up, but Bob took the time to get it to work. It was a Griswold moment. Both Bob & Leslie exceeded our expectations, treated us like family and made our holiday happen, couldn't have asked for more. Thank you both for making that happen!
