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October 2023 by Beth L.
Complete lack of customer service. As in no response at all. Very disappointing. When I accidentally contacted the incorrect Amish Furniture store, I was so impressed at their timely response which makes the lack of a response from Amish Furniture Shoppe even more frustrating. I simply need a replacement shelf - it's not rocket science.
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March 2023 by Christian Melendez
Great quality furniture. Waiting to hear back on a quote for a custom table hoping to buy from here
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March 2023 by Susana Larios
Everyone was friendly. The furniture is high quality and very customizable. I’ll be back to purchase items for my home!
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March 2023 by Lee Fisher
The quality of the furniture is the best you could ask for and the customer service made a personally daunting task, actually very enjoyable!!
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September 2022 by gracie horbrook
Love this store. Every experience is unique. Bill is the best.
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April 2022 by Casey Mrofka
Don't believe their timeliness. I made a small purchase of a couple end tables in March of 21.I was told 12 weeks. Here it is a year later still no tables. And ever time I called they would say they'd get back to me and never did. So in the end poor business practices.
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April 2022 by Marylee Butvill
Beautiful furniture, wonderful service !!
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March 2022 by Paula V.
The furniture is excellent, but their customer service is lacking. A couple of the folks were very nice, but others were dishonest and basically just wanted us to pay them and go away.
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January 2022 by Rhonda Barnes
Jeanne Coy was friendly and helped us find captain chairs to complete our dining room. I recommend you stop by to speak with her about good quality furniture.
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October 2021 by Sandra Zoellner
Great service, awesome selection, plus the ability to customize furniture. We've been customers since 2005 and love the quality.
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August 2021 by Angella Martin
This place is amazing! I loved looking through this shop, so many amazing pieces of furniture to look at and fall in love with.
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July 2021 by Gloria M
Beautiful store! Wonderful selection. Friendly staff
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July 2021 by Brad West
Great quality furniture. Friendly people who know what they're talking about.
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March 2021 by Carlee Boyle
Jeanne helped my husband and I pick out a bedroom set with some customization. We ordered our bedroom set mid July and the set was made and delivered by September 1st. Beautiful color and excellent quality wood....HOWEVER, the day it was delivered we noticed a large crack across the entire top of the long dresser. We immediately called the store to report the issue, thinking maybe this happened on the truck while it was being delivered. Brett was very understanding and asked us to send pictures. When Brett saw the extent of the damage, he said he would speak to the builder and have him make us a new piece to go on top of the dresser. Several months passed and we never received any word on our replacement piece. After many phone calls to the store, Brett tells us our new piece is in and can be delivered (mind you this is now NOVEMBER). The service person comes out to install the replacement piece and it is A WHOLE ENTIRE FOOT SHORT in length. The service man calls his boss, Brett, to tell him that the piece obviously wont work...and we got nothing more than an "I'm sorry". FIVE MONTHS LATER AND WE STILL DO NOT HAVE OUR REPLACEMENT PIECE.Every time we try to call the store to get an update, they tell us they'll "have to check with Brett, and he'll give us a call sometime during the week..." and NEVER do we get a call back or update. Clearly customer satisfaction is NOT a priority to them...and since they already have our money, I'm sure they could careless.Had this situation been handled differently, I would have better things to say about this store. But the customer service, or LACK THERE OF, has been ATROCIOUS to say the least. I will NEVER refer any of my friends or family to this store, for this sole reason. Its unfortunate that it has come to this, because we originally really liked this store and planned on going back there to get some custom pieces made. Sadly, after this experience, we'll be getting those pieces made elsewhere.
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March 2021 by Corrinna Sedor
Really unique designs - kitchen islands, dining room tables and bedroom furniture. Really cool rotating coat rack with mirror. People were nice.
