Firestone Complete Auto Care in Tinley Park, IL, has been helping neighbors since 1926 with a wide range of vehicle services, including maintenance, tire sales, and repairs. Customers appreciate the honest and friendly staff, highlighting the great mechanics and reliable service they provide. Many have praised the quick and efficient completion of repairs without any unexpected charges. The business is known for its fair prices and commitment to avoiding unnecessary work. However, some customers noted issues with the computer notification system and service explanations. Tim, the manager, has received particular recognition for his exceptional customer service, assisting customers directly and going the extra mile to ensure satisfaction. With a reputation built on quality service and customer care, Firestone Complete Auto Care is a trusted choice for all auto care needs.
Great service! Tim was professional, knowledgeable, and very helpful throughout the entire process. He clearly explained what my vehicle needed and made sure I felt confident every step of the way. I truly appreciate the excellent customer care and highly recommend this company.
March 2026
Great service, attention to detail, explanation of current and potential future issues with vehicles. Highly recommend!
January 2025
Hit and miss. Customer service is good, but sometimes I have to check to make sure they put new/enough oil in my car or if I get new tires to make sure the lug nuts are on correctly.
