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March 2023 by Mikey S
First Midwest was so much better
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February 2023 by M
First Midwest was so much better
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November 2022 by Barb Carey
Lousy customer service on the phoneMY CALL WASNT ANSWERED AFTER 1 HOUR!!!!!! Changing banks ASAP!!!!
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October 2022 by Wendy Sullivan
Very helpful group. But miss my old location.
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September 2022 by Barb Collins
On hold forever. In spite of graph showing at this time calls are half as busy as usual. I'll be moving my money soon.I attempted to move money from my account.The bank won't allow it for 9 days. SERIOUSLY?!!
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August 2022 by Tracy Taylor
2 hours on hold because they canceled my debit card? We will be leaving ??
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August 2022 by Cindy Uthe
Won’t answer the phone
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July 2022 by Donna Gannon
If I could give zero stars I would. Old National merged with First Midwest. You would think they would have been prepared better. I waited on the phone for 4 hours only to be disconnected. I was locked out of my accounts after 3 on-line tries. I cannot change any of my bill accounts to add the new routing number until I am able to get on-line. I will be closing my accounts as soon as possible.
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September 2021 by Deirdra Hart
Just used atm like the new atm features and the touchscreen options.
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February 2021 by Mariana Arellano
I don't recomend this Bank if you don't want to have problems change your money they are to many good choices.this bank is not honest the people who work there are liers and unresperful especially Ana Rocha the "vice-president" of this bank she is a very cheap person she laugh about me.she's so cheap, she has profeconal education but she doesn't have personal education! she very unresperful...believe me dont trust in this bank!!
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May 2020 by SI Abdallah
I don’t bank here, I just needed to make a deposit to somebody who does— and I have never been treated with so much disrespect by a bank teller. She gave me all the right reasons to never bank with them.
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March 2020 by Kylie & Maggie
I do all my banking needs here. Jamileh is the best and has helped me so much. Very content.
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December 2017 by Alexis estes
Always very nice people. Always trying to help.
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December 2017 by Andrea Vogt
I have always been treated professionally here. My only concern is that I've seen one of the tellers act exasperated toward the group home that banks here regularly. Everyone deserves to be treated with kindness and respect, even if they move a little slower due to special needs.
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July 2017 by John Davis
Friendly people
