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July 2025 by Israa
I see it’s a reoccurring reviews about how they never show up on time. Happened to me and safe to say I will never ever go back here I was recommended by a friend but later found out she was playing a joke on me to see the mess she used to go through coming here. There always gossiping about someone and never doing your hair or make up right. Hopefully people wake up and realize this place sucks.
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July 2025 by Noura
Just read the bad reviews on here trust me TRASHY PLACE. The older lady must take medicine because she seems to forget a lot about what time she has for appointments and as for her daughter the WORST ATTITUDE I EVER SEEN
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July 2025 by Moo
Very disrespectful place is a disaster the old lady and make up girl are always arguing and are very disrespectful towards there clients. Hope this place gets shut down soon!!!
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May 2025 by isra abuhasna
Told me to come at 6 am for my bridal hair. Didn’t open till 6 30 am. She wouldn’t start till 7 am and I was late to my makeup appointment. And I hated my hair too on my wedding day.
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March 2025 by Fadwa Basharahil
I wish i read the reviews before i went their blindly, she charges $40 per oz of hair color 😳 and no body tells you that in advance all they said roots are $40
i was like ok, then boom your bill is $200 😳her self was shocked bc it’s ridiculous, she said ill give you discount ill charge you $150 , at the time i was shocked and didnt even say a word but after i left and thought about it, what in earth $40 per oz, i usually go to color my full hair at Solo salon, that cost me $140 full color with glaze too, anyway avoid this place go somewhere else, the owner is out of her mind with her prices.
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June 2024 by Sue Shehadi
Hiam's Touch is the best & very professional women's Hair Salon with all type of beautician service. Hair cut, color, highlights, hair style, make up, eyebrows.
I’ve been going to Hiam’s touch Salon 20+ years now and there is no other place I would rather go to. They are always, love, and care and respect.
Thanks so much Hiam for your Touch.
I highly recommended!
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January 2024 by Nada N.
Worst hair salon and makeup artist ever. Extremely rude and disrespectful. DO NOT COME HERE!!! Literally find anyone else to do your hair and makeup. You will thank yourself..
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January 2024 by Noor Nimer
The absolute worst salon experience my sisters and I have ever had. The mother and daughter will intentionally try to confuse their clients to keep overcharging them. Mind you we talked to them about prices before coming in. Aside from the money hungriness, Madeline has the nastiest attitude!! She clearly doesn’t know how to communicate with clients or handle business. There are so many makeup artists in Chicago, don’t make the mistake of coming to this trashy place.
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October 2023 by Serina Zureikat
I’ve been going to Hiam’s touch Salon 15+ years now and there is absolutely no other place I would rather go to. From day one they’ve always treated me with respect and my hair with so much tender, love, and care which is very important to me. They not only are an exceptional salon but also go above and beyond to make their customers their number one priority in every service they offer. I’ve pretty much shared every special occasion in my life with them, from my college graduation party to my engagement and wedding and much more and me always leaving satisfied and looking gorgeous! Thanks so much auntie Hiam, Maddie and all employees for all your hard work, patience, and magic you put in all my visits! I recommend those looking for great service, satisfaction, and peace of mind to choose them, for there is no place like Hiam’s Touch.Services: Shampoo & conditioning
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October 2023 by Maddie Tadros
I have been going to Madelina for hair and makeup for years and have always had a great experience. Coming from someone who always has high expectations, she has always gone above and beyond. She has her signature makeup look and everytime she does my makeup it stays on all day and doesn’t move. Also, the best stylist there is. Madelina gives the best signature blowouts that last me a couple days. I’ve gotten compliments on my hair even on day 3! I can’t imagine anyone else doing my hair and makeup for any of my events big or small.Hiam, has been trimming my hair for 10 years now and I’m very satisfied every time. She listens to what you want and does exactly what you’ve asked for. Hiam’s blowouts are also my favorite. Hiam takes the time to remember your personal style as if she can read your mind about what you want and gives you her opinion on what she thinks will look/suite you the best. Trusting someone to cut my hair has not always been the easiest, but sitting in Hiam’s chair I know I’m in great hands. Hiam also outdoes her self every time she styles my hair for an occasion I have. No one does a better job than her.Services: Shampoo & conditioning
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October 2023 by Lina Q
Hiam and her staff always exceeds expectations, they have been in business for over 25 years. You can tell their work is beautiful and truly love the artistry. Highly recommend coming for your events!!!
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October 2023 by Madelene T.
I have been going to Madelina for hair and makeup for years and have always had a great experience. Coming from someone who always has high expectations, she has always gone above and beyond. She has her signature makeup look and everytime she does my makeup it stays on all day and doesn't move. Also, the best stylist there is. Madelina gives the best signature blowouts that last me a couple days. I've gotten compliments on my hair even on day 3! I can't imagine anyone else doing my hair and makeup for any of my events big or small. Hiam, has been trimming my hair for 10 years now and I'm very satisfied every time. She listens to what you want and does exactly what you've asked for. Hiam's blowouts are also my favorite. Hiam takes the time to remember your personal style as if she can read your mind about what you want and gives you her opinion on what she thinks will look/suite you the best. Trusting someone to cut my hair has not always been the easiest, but sitting in Hiam's chair I know I'm in great hands. Hiam also outdoes her self every time she styles my hair for an occasion I have. No one does a better job than her.
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October 2023 by Yasmeen J.
Hiam's touch. i wish i can give negative stars. I will only go here again to get my eyebrows done, because the lady doing my eyebrows actually has respect and shes talented. as for that one lady working there? i am still so absolutely disgusted that my mom was screamed at. she literally came up to her face and screamed at my mother. foul. what happened exactly? well, my mom never really put false lashes on before, and she wanted you guys to help her. we were going to a party . i think the lady working there offered to put my moms lashes on, and she said "okay i never do this ever but i'll do it for you for free" and i thought that was a bit unecessary to say but i didnt think anything of it. and then my mom asked her if she can cut the lashes because she doesnt like the size of them. and the lady was becoming frusterated with her, i think also about the glue or something too, and my mom noticed she was sighing and rolling her eyes. my mom said "hey, if you dont want to do this you dont have to". calmly. and the lady became extremely angry and she repremanded her. i was staring at her, completely dumbfounded at the way she was treating her. shes like "theyre eyelashes. theyre eyelashes" wel not everyone knows how to put lashes on, lady. she literally walks out for a minute and my mom was telling the nice eyebrow lady "this is not how you treat your customers and that you should treat your customers with respect if you want them to come back" and the eyebrow lady. was. shushing. her. as if this happens all the time. and then the lady came back and now i know why they were shushing my mom. she literally said "wow youre taking behind my back?" my mom wasnt talking behind your back, she was saying that this is not the way she should be treated by an employee. and then she WALKS up to my mom and shes like one inch away from my mom and she goves her a TONGUE LASHING. and then she tells my mom, whos not saying anything, TO RELAX. and then she goes to the back and never comes out, and i hear her still yelling about my mom. wow. wow wow wow is all i can say. im not exaggerating her behavior at all. i was literally about to cry. my anxiety was going crazy. and for what? eyelashes. i just want to know why my mom deserved that. because she really didnt and i will never ever want to recommend this place to anyone unless they want to be treated like dirt on the floor. lady, you cant demand respect from someone if youre not gonna respect them. absolutely disgusting behavior.
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October 2023 by Muna Mohammed
If I could remove that 1 star I would! My sister was the bride in this situation but she wasn’t getting serviced at Hiam’s, we solely went in to book hair and makeup service for my sister’s in laws that would be coming from out of town and relied on the bride to make reservations on their behalf. Right off the bat, Hiam was so offended by the fact that the my sister being the bride wasn’t getting herself serviced at her salon. And went on to roll her eyes and express how she does better hair and better makeup at her salon, we brushed that off and continued to book my sisters in laws for service for the Henna which was 8 people for hair and makeup. 12 people for the wedding which would have been the same 8 people for hair and makeup in addition to including 4 little girls that would only get hair done on the wedding. We paid a total of $800 on deposits for those two days. Our wedding was originally for May but due to a tragic death of a child in the groom’s family the wedding was then postponed for August. We reached out as soon as the wedding was postponed to change the dates booked. The wedding week came around in August and as circumstances don’t always allow for people to attend, some people that made commitments to attending the wedding in May weren’t able to make it for August. We called Hiam to express that the same amount of 8 people for the henna and the 12 people for the wedding would still show because she was getting upset about why the person who initially booked her wouldn’t be able to make it. The Henna had fallen on a Monday and as many would know hairdressers unless booked ahead of time don’t typically work on Mondays. The harassing phone calls that entailed that week were so disturbing that I literally didn’t want to answer the phone. Just so I don’t ruin the experience my sister’s in laws would receive with Hiam I held back so much of my anger and frustration on the phone with her when she went on to say that since the person who booked her is no longer available to show up for the appointment that no matter what if the 8 people show up or not she’s taking the whole deposit and that she doesn’t even want to hear any talk about how much else is owed with the deposit because she’s opening on a Monday and employing people to help her with this bridal party. Might I remind you all that it was literally me and my sister who walked into her salon almost a whole year prior to pay deposits and book this appointment, we just put down the groom’s cousins name because we thought she’d be in the country for the wedding. At the end of this all for the Henna more people that originally booked showed up so she got her moneys worth, and same goes for the wedding more than the initial 12 people showed up. And she took the whole deposit of $800 that she did not include in their bill. This was literally the most disgusting service we’ve ever encountered and would never want this to happen to anyone else. I had previously had a great experience with only Hiam’s daughter doing my makeup and that was literally the only thing that brought us back to book my sister’s in laws here. Otherwise I would never have done this to them to where they’re be treated this way and on top of all of this she took their $800 deposit that now I feel responsible for because we recommended this unprofessional individual, please do yourself the biggest favor and find someone else who is professional, yes hair and makeup for weddings can get pricey but it’s better than being treated like trash when you’re still paying for the service. I went ahead to advice all of my family members who go to Hiam to stop going to her because of this traumatizing service!
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October 2023 by Yasmeen Judeh
I went to the salon to do my eyebrows and i ended up seeing my mom get yelled at by this girl (i think it was hiams daughter) because she wanted her to put her eyelashes on. Previously I was a bit weirded out that she said “i never do this but I’ll put you the eyelashes for free” but i didnt think it would escalate to the point where she began to yell at my mother for like three minutes. I’m baffled out of my mind by the behavior I witnessed.Service: Makeup services
