-
November 2023 by Sai 92
The flooring is nice looking, and they're pretty nice over the phone. I ordered everything online. Only time I spoke to them was when they called me to come pick up my pallet.The pallet that was delivered to the store already had damaged boxes, of which one plank was actually damaged. This wasn't realized til after getting it back to the house and popping the straps on the pallet. The damaged boxes were on the inside of the pallet. Once I chose to return the flooring in total, I was told that they wouldn't take it back. Spent $1120 on this flooring. They also never told me that my flooring wasn't all there when they called me to let me know that my shipmemt had arrived. They said that they didn't notice that my entire order wasn't there, but somehow they knew that their delivery guys didn't damage the boxes or plank. So I'm being upheld to policy, but nothing was done about my missing or damaged flooring. So now I still have to wait for my flooring to come in another week or however long, which postpones my plans. Highly unacceptable and frustrating. This was my first and will be the last time I buy from here. Many other flooring options around that area.
-
November 2023 by Serips5llc Quarters
Great customer service instore and over the phone. LL Flooring just need a little better delivery processing with its other stores. It took my materials almost 2 weeks to deliver to the Tinley store that gives great service.
-
October 2023 by Thomas Boylan
The store employees were great. I had a problem with the floor not staying together. They has me send an unopened box. There was a defect found. After all that they wanted me to hire a floor inspector which costs 500 dollars.
-
September 2023 by Warren Tyus
This is my second time shopping in this location I have been very satisfied with my experience at the Tinley park location. Thank you to all of the staff
-
August 2023 by Karen Healy
Very accommodating, knowledgeable and helpful, even though we came in at the end of their business day. Did use the website to search for flooring before coming in. Thanks for a great experience!
-
July 2023 by Kathy Ramadan
helpful, knowledgable employees, prompt service, and good prices
-
June 2023 by rodrigo lopez
Great service and great prices
-
March 2023 by ria zannelli (Smoke N Mirrorsz)
Small store but plenty of samples everywhere. The staff, two gentlemen, was courteous and very knowledgeable, willing to help but not pushy. Would recommend.
-
March 2023 by tommy melander
If you want flooring great prices good service friendly staff go here you'll be satisfied. Out of all the locations in the area they have the most professional staff makes everything much easier.
-
March 2023 by Killa Spawn
Went in looking for flooring 2 guys there weren’t interested in helping and that made me not interested in buying from them. On to floor and decor and Cali bamboo.
-
February 2023 by Linda Cerny
Very helpful in picking out color as well as what type of flooring I needed for my project. Gave me samples to take home, so I could get an idea of what it would look like in my home.
-
November 2022 by Ursula A.
Gorgeous and beautiful! It was a long time coming, But I got my floors installed and they look amazing! The installers were very knowledgeable and informative and helpful and did a professional job! Thanks, LL Flooring of Tinley Park, IL I will definitely return for my next install.
-
October 2022 by Robert Dawson
Great store and staff. They work with you throughout your project to make sure that you have everything your need to have a successful project. We installed Hardwood Stair replacement and Hardwood floors.
-
October 2022 by Cecilia Ortiz-Carmean
Professional service. Hardwood floor materials of superb quality.
-
August 2022 by Larry Haislet
Have used tinley park store in past excellent service, clerks knowledgable on quality and application
