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“Went in to clear up an old issue. Fernando was very helpful in getting the issue resolved and setting me up with a new iphone 16 pro max. Love the phone! Thanks Fernando for all your help.”
“Great place! I’ve visited twice for different reasons. They’re very reasonably priced, super fast and do quality work. Plus the gentlemen who have helped me out were super cool. Give them a shot, their high ratings are well earned.”
“Krissy helped me multiple times within one week, extremely helpful and made sure to spell out the numbers for me instead of just a quick over view of what deals were available. Thank you!!!”
“Great experience at Verizon with my sales clerk Heaven. Came in with a cracked screen, she gave me all my options, very pleasant, and satisfied with my new phone. Thank you!!”
“Liseth when I had enter the store she greeted me w/ a smile she help me to change my due date I'm so happy, also she told me about upgrade for my phone Yes I will be back Thank you for good communication...”
“Marco was wonderful! He helped us out with setting up a new phone plan. Though it took us a bit to get through the whole process, he was incredibly helpful and very patient with us. Thank you Marco for all you did for us.”
“Erick was very very helpful today helping me with upgrading my phone. Very knowledgeable and friendly he answered all my questions making this the best experience I’ve ever had purchasing a new phone .”
“Silvia and Angel were sweethearts! They were able to answer all my questions and gave me a great deal on a new phone and accessories. Definitely recommend this location. Thank you girls!”
“Hands-down, best service I ever received. They were efficient quick so sweet so nice so respectful got me on the road quickly. I cannot say enough about this store. Just an amazing experience. I’m definitely coming back.”
“Damian was amazing. He helped me even though the electricity ⚡️ was not working and the lights were out. He cleaned out the charger port on my phone which helped me be able to charge the phone. I went in expecting to have to buy a new phone and now that is not necessary”
Open 24 hours
10646 S Cicero Ave, Oak Lawn
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“Jocelyn and Lizette were just wonderful!
I am a senior citizen and both young ladies was very patient in going over all the details of my plan. Very attentive to my needs.”
“This store has always been customer-centered with reasonable pricing and great customer service. I have met Lexi on a few occasion and she has always been polite, kind and courteous in attending to me and taking care of my phone and computer needs. She often goes beyond just asking what you need done; but gives advice on how to keep your device or computer running better and lasting longer. I’d keep coming back here and will refer anyone to this store anytime.”
“We were very pleased with our experience at this location. Olivia was a great help and explained everything clearly to us - she even found a great unexpected deal for my husband and answered all my questions patiently. Thanks, Olivia!”
“Sein, The stores owner was extremely helpful in my phone purchase, and setting up my new phone. I recommend this store because the customer service was exceptional. On the scale of 1 to 10!!!!! The Cricket store gets a 20!!!!!!!??”
“Constance helped me she was so nice and informative, also the manager Riziq was the first to greet me with a smile and made me feel comfortable and very welcoming. The store was clean and helpful thank God I live close to an att store that is good because I always have bad experience with other at&t stores.”
“This cricket location has the most incredible Customerservice you could ever imagine! They were able to help me out with a Sim card issue that was an emergency and they could not have been more pleasant. The owner Erin was extremely helpful and so nice to deal with at this difficult time. I highly recommend this location and I have had great service with cricket and will never go back to another phone carrier. Thank you Erin and I appreciate your Customerservice so much! Well done and keep up the good work.”
“Gene at the Tinley location was outstanding saved me so much money a month, was so knowledgeable. An asset to your company. I do not live near that location but I choose to drive there”
“I want to extend my deepest gratitude to Eric Reyes at Verizon Wireless for his exceptional service. My older parents needed new phones, and unfortunately, I couldn't be there to assist them. However, Eric stepped in and made the entire process seamless and stress-free. He was incredibly professional, patient, and thorough, ensuring that my parents understood everything about their new devices. Even though I wasn't there in person, Eric communicated with me over the phone, keeping me updated and addressing all of our concerns. His dedication and willingness to go above and beyond truly stood out. My family and I will definitely follow Eric to any location he works at in the future. Thank you, Eric, for your outstanding service and professionalism!”
“It was overall a great experience! It was good to go into a place that still had a concern about Customer Service and what was best for the customer. I would highly recommend The store for anyone’s needs with repairing a cell phone or any electronic device. I am now a lifelong customer.”
“I'M UPDATING THIS OLD REVIEW FROM 4 TO 5 AFTER GOING BACK & READING OLD REVIEWS SINCE THEY'RE STILL BETTER THAN OTHER PLACES I'VE BEEN TO SINCE THEN?THEY WEREN'T ABLE TO FIX MY BROKEN PHONE AND I KNOW THEY REALLY TRIED, WHICH IS MORE THAN I CAN SAY FOR SPRINT! THEY'RE VERY NICE & HAVE ALOT OF ACCESSORIES!!”
“Got an offer from this store for a new phone for $50 and Ana was such a great help helping set my new phone up and transfer what I needed. Very greatful for her service”
“Nick was very helpful, and very nice to me and my aunt , And so was Jenny , I’m going to tell all of my friends, and family about this cricket location , I’m very pleased , and will be returning, when ever my senior citizens in my family need a phone thanks again you guys.”
“Salene, Simply the best!! Help my daughter and I find a plan that she could afford. He was upfront with the cost and no hidden fees. If you are looking for new service this place is the best. Thanks Salene!!”
“Best place ever 100% the most honest and trustworthy Moe Is the best
had my galaxy note screen replaced and my iPad wich was badly damaged and battery problem. Super fair and great pricing and so much to offer for phones speakers and some gaming headset’s headphones and phone accessories. I will definitely always be giving my money to hard working and personal geat customer service were your able to build a great relationship with a business so happy to have found such a great place with fantastic guy and super awesome time!! Thanks again and highly recommended”
“Jasmine helped me update my phone plan at the Oak Lawn store. She was extremely patient, kind, and put me at ease. She truly cares about her customers and goes above and beyond to provide them with superb customer service. She is beyond an excellent employee, and I am very grateful for all of her assistance.”
“I brought my daughters phone here to get it fixed and was told they may or may not have time to fix it the same day. When I brought it in it was about 5:55 pm and they close at 7. I was worried I would have to leave the phone there overnight. Thank GOD for Jeanette, shortly after leaving (30 minutes later) she text me it was time to pick up the phone. Such expedient service. I will come here again because note my screen is cracked ?.”
“Only phone store I trust! Paul is quick and straight to the point very knowledgeable, also very honest unlike other places that just want your money without caring about the situation.”
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“i got the best service from Liseth at cricket in Tinley park. She helped me with the Apple Watch connection. She was so patience and helpful. Trust me I am a hard learner and she did her thing. Please go, you will not be disappointed. This visit is what customer service is all about!”