-
December 2023 by Brooklyn G.
employees are the most ignorant ever lets start with that.waiting in line to purchase some drinks and food a loud mouth employee decided she's gonna cut in line in front of me, and when i confront her about it, decides she's gonna "try" the intimidation tactic... by saying she's already got an attitude.ok? guess what??? so do i!!!!so she goes on and on calling me baby.. guess she figured it was all good since i had kids with me.. which it was...because i had kids with meher friend behind the counter who i swear was sleepwalking handed her a piece of pizza and pop which shut her up and she eventually walked away. if i work at sam's i get free food???????now the "sleepwalker" has a nasty attitude too and when i order various flavors of slushies.. she rudely tells me they only have one flavor, when you can clearly see the other flavors spinning freely. i order smalls.. i'm told in an ignorant way... there's only one size. god forbid i ordered 6 pieces of pizza. she brings 4. slams them down. i inform her i ordered 6. she walks away. comes back. bam! down those go. no thank you. ****** nothing.tinley sams you used to be so nice. clean. friend;y employees.ughhhhhhhhhhhhhhh not anymore!!i'll stick with cal city or merriville. you can keep these employees you got over here!
-
September 2023 by Ginger alwaystry
Told me that my tire couldn't be fixed and needed a new one. I went to VIP tire had it fixed in 15 minutes.
-
June 2023 by Britany Lancaster
Stephen is absolutely amazing and made sure my car tire was taken care of. He was very professional, knowledgeable, kind, and funny. Stephan is a hard worker and it shows. He went above and beyond for my car needs. I will definitely come back to this location. Thanks for everything!
-
May 2023 by Keri L.
The pick up system here is awful, everyone just parks in the reserved spots and disregards the signs. When you can finally get a pot and check in, it takes up to an hour for your stuff to be brought out. The parking lot is a nightmare no matter what time you come. If you cannot provide the service you advertise or enforce an adequate system then don't offer it to your paying customers.
-
April 2023 by Em W.
Lot attendant scratched up my car putting in a respawn chair in my passenger seat after seeing it was not fitting i told him to put it in the back.which he did not listen and proceeded to shove it in. I contacted the store and spoke with the manager. The manager Nicole told me to make an insurance claim or a police report. Why should my insurance rate go up due to a problem they caused. Also it was not a car accident, why get the police involved? I guess this is how they solve things... pawning the issue off on others. Not renewing my membership at the end of the month due to this.
-
March 2023 by El G.
This place is a huge inconvenience for its customers, place is never organized. You ask someone for help and you get vague answers! I hate it here!
-
March 2023 by Rich H.
I had to replace two tires yesterday and went into the tire department hoping to get my tire issue resolved. The size i needed was out of stock so I had to order the tires. but they came in today! Anyway, I received great service from Xavier who made the process nice and easy
-
February 2023 by Dawn J.
Ridiculous wait for rotisserie chickens...over 20 minutes!! And no organization or process at all.Step it up Sams Club...big inconvenience for your customers!!
-
January 2023 by Jennifer Q.
The receipt checker made inappropriate comments to other customers and staff. They do not answer the phone ever. The auto area reeked of weed. The store could use a good cleaning as well. I canceled my membership.
-
November 2022 by Greg D.
Yes it could have been better....beware of the employee to assist you in the self check out lanes. She has multi colored hair (blue, orange whatever) and 6" eyelashes. She is mean!! My wife's debit card wouldn't go through right and you thought we were asking for a new car.
-
October 2022 by Annie B.
The worker are so mean and they have no respect they are lazy don't like to help!!!!! The other sams better than the one in tinleypark I'm so upset!!!!
-
October 2022 by mz E
Auto Dept was very organized and helpful
-
September 2022 by Tool W.
This is the second time I've come to this SAMs club and the checkout process is a hot mess. There are two checkouts, and two self checkouts working and it was chaos. The items they carry are a decent selection but I'd rather just go to Costco even tho they are a lil pricier they are well organized.
-
September 2022 by Felicia G.
They are so much more affordable than Costco and they always have plenty of stock! Great parking is available and the store was clean in appearance.
-
August 2022 by Merid L.
You can seldom find a cart when you walk in and you can seldom get past the receipt check without a huge back-up on the way out. In between all that it's fair. This goes back to pre-Covid. It never seems like anyone is in charge.