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March 2024 by Angel Crump
Let me start off with the staff is friendly and very professional. We had a party of 7 which included 3 young children. They sat us in a booth we were okay with. But we noticed that were ants. We notified them immediately before we ordered any food. Nothing was done, so we spent most of our time killing ants. Secondly our waiter spilled a glass of ice water on us and our baby. And again no manger came to apologize or address the ants. Lastly I ordered loaded mashed potatoes which usually comes hot with sour cream, bacon and cheese. Well that didn’t happen instead I was brought cold sour cream and butter and told I could do it myself. But outside of that the food was great. And no nothing was taken off our bill.
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March 2024 by Timi Rodriguez
Manager on duty 430 may 31st is a complete gem!
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March 2024 by Martika Gartman
Yummy steak and entrees salads and potatoes. A good deal on a hearty meal.
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March 2024 by Gema Barajas
Frenadly, great food and service.
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March 2024 by Nikki mazique
It's always a good time here. I haven't had a bad experience yet. My husband went to the one in bolingbrook and it was an hour and 45 minute wait so he left, it was on a Saturday around 5pm. I've only been to the Lagrange Rd. Location and I can't say a bad thing about it.Parking: They have a lot , it's just that it stays crowded and you may have to walk a little bit.
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March 2024 by Linda Maffie
had a family gathering to celebrate mama's birthday ,she's no longer with us but we get together for her birthday.Staff was so gracious and accommodating we were large group on a very crowded loud Saturday night... mgr ,wait staff, everybody were exceptional ,
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March 2024 by Christine Reed
My family and I came there Saturday, March 9 to celebrate my son birthday but I didn’t even bother to mention it because it was just so chaotic. It was almost a two hour wait they were understaffed when we were finally seated they did not have any silverware available to give us we had to wait for that Ordered our food The server came to our table we ordered drinks. I asked for a Coke zero but it tasted like root beer. I mentioned it to her she said a customer said that too so I don’t know what was going on with that. I ordered an American cheeseburger for my son asked for it to be cooked well done it came back pink when I cut it so I mentioned that they took it back only to bring it back with just a toasted bun patty was well done but burnt No cheese no toppings sent back again , they just put cheese in but still No toppings. Sent it back again. They put the toppings on but at that point my son was over it and the burger just did not even look appetizing. I asked if this could just be took off our bill they didn’t want do it but instead on the offer at 10% discount. Overall food just was not great. Me and my husband had steaks and they wasn’t piping hot so I probably won’t return until they figure out their staffing situation I was very upset.
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March 2024 by Stephanie H
This dining experience was a complete disaster!My dinner was served to the wrong table.After explaining this to our waitress, who was not attentive due to all the tables she had, a manager finally came. His name is Enrique Gonzalez. He said he would have our order replaced and would take care of the food. Well of course when the bill came he was no where to be found. After waiting ten minutes Enrique Gonzalez came over and said he didn’t say he would take care of the food. I replied why would I waste my time asking for you if you didn’t say that. He said I misunderstood. I said there was no confusion as my husband and I clearly heard you say you would take care of our food. After arguing with him another manager Don Betz came over to our table and I explained the situation to him. He stated he needed to talk to the original manager. After waiting Don Betz came back and said there was nothing he could do and I could get a free appetizer next visit. I’m like “next visit” why would I come back after being treated so terribly!!! Texas Roadhouse service sucks and management is even worst!!!!
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March 2024 by Dawn Vela
Love the rolls! I ordered the sirloin steak and rib combo and it was done perfectly!! I asked for the steak to be medium and it was perfect!! Everything tasted so delicious! Good price for all the food you get!!
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March 2024 by Thomas Ooms
Had to comment on the consistency of the food. Spot on. From the salad to the mashed to the entrees.(pulled pork and ribs go highly recommended )Great job! We will be back.
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March 2024 by Irene Ward
Service is always so friendly and attentive even when busy. Food is delicious.
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February 2024 by JOHNNY HALL
A must go to !!!Vegetarian options: N/a it's in the menu...Dietary restrictions: I believe this topic is on the menu...Parking: Usually there is always somewhere to park...Kid-friendliness: Very friendly for kids,especially on there birthdays...Wheelchair accessibility: Revolving door,but there is a side door for wheelchairs...?
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February 2024 by Liz Duarte
This review is just to forewarn any one who as we did, thought that we could go to dinner around 5:30 on a Saturday evening at Texas Roadhouse. Big surprise it would have been a 2.5 hour wait, thats if we had stayed and waited it out! Also, I was unaware that you can make reservations but even the people with reservations had a 40 to 50 minute wait time. The food must be spectacular. I have only gone to the one in Indiana and yes while crowded but like a 30 minute wait. So we left hungry and disappointed and for sure we were not the only ones lol.
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February 2024 by Jasmine P
Love their NY strip. I get it every time.
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February 2024 by Anna Johnson
This was my first visit & everything was soooo good!
