United States Postal Service
Post OfficesHours:
7230 171st St, Tinley Park IL 60477 Hours
About United States Postal Service
The United States Postal Service location is known for its dedicated staff and mixed customer experiences. Staff members are generally knowledgeable and punctual, with some employees, like Robert, providing excellent customer service and helpful advice, such as assisting with same-day passport issuance. Customers appreciate employees who go above and beyond, like one employee who went out of their way to track and correct a package address, ensuring successful delivery. However, the facility can be understaffed, especially after 5 pm during weekdays, making it less suitable for urgent needs unless using the self-service kiosk. Customers also note that staff sometimes display a rude attitude, though some find humor in the daily interactions, understanding the challenging nature of their work. Overall, the location offers good customer support and efforts from staff, but visitors should be aware of potential staffing limitations and varying customer service experiences.
Most Recent Reviews
August 2025
Horrible absolutely horrible mail service my mail is put in neighbors mailbox when I check when I suppose to get my mail it says a certain amount of mail and I don't receive all of it the mail carrier is the WORST I see why the ratings are a 1.8
August 2025
Terrible customer service by “Mrs. Johnson” passport application appointment cancelled with no notice. She doesn’t “have control over her employees if they don’t show up to work”. Unprofessional. Unacceptable use of a government agency. Replacement supervisor necessary immediately
June 2024
They are so rude its almost funny. I actually had a great rapport with them because they are literally dealing with constant ridiculousness from the public daily. I must say if we sort of just laugh at it, they laugh with us.
More Comments(141)
Nearest USPS Stores
- Tinley Park, Illinois
