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September 2025 by Karen Buckner
I recently visited the Walgreens drive-through to pick up my prescription. The young lady assisting me was extremely kind and helpful. She informed me that Walgreens also had the flu and COVID vaccines available, and when I went inside, she explained that they did not carry the RSV vaccine at this location.
Her knowledge and compassion really stood out to me. I immediately thought about my aunt, who was hospitalized for two weeks with the RSV virus, and I felt so grateful to have the opportunity to speak with her about my vaccine options.
Excellent customer service, professional, and caring staff—thank you for going above and beyond!
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August 2025 by Dina Silvia
Honestly the worst customer service I’ve ever experienced. You people are ridiculous. I walk up, went inside because the drive through is the worst and I’m the only person there waiting in line inside. There’s no one in the drive through either. What do you know someone pulls up in the drive through and I’m ignored. Yep seen you peeking pharmacist behind your computer screen! Technician my god turn around and look. Priority goes to the customer in the store. Why am I telling you how to do your job. Gets better. Still standing there. Now another person pulls up and I’m ignored again. I seriously can’t so I walk away. I left without my kids medicine because of your poor customer service. This was on 4/16 at 5:30p. Your pharmacy should have closed down long ago! I would never come back here but per insurance I have too. Get it together. Hire more people. Do something.
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July 2025 by Karen P
Terrible! I was on phone for 20 min no one answered i hung up!!!
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May 2024 by Shareeta
They were quick and efficient.
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May 2024 by Scooby Doo
Honestly the worst customer service I’ve ever experienced. You people are ridiculous. I walk up, went inside because the drive through is the worst and I’m the only person there waiting in line inside. There’s no one in the drive through either. What do you know someone pulls up in the drive through and I’m ignored. Yep seen you peeking pharmacist behind your computer screen! Technician my god turn around and look. Priority goes to the customer in the store. Why am I telling you how to do your job. Gets better. Still standing there. Now another person pulls up and I’m ignored again. I seriously can’t so I walk away. I left without my kids medicine because of your poor customer service. This was on 4/16 at 5:30p. Your pharmacy should have closed down long ago! I would never come back here but per insurance I have too. Get it together. Hire more people. Do something.
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January 2024 by Wendy Sullivan
Small store, very friendly staff. One of my favs.
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October 2023 by Majed Kahala
Friendly people
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August 2023 by Traci K.
Always a problem getting prescriptions filled. Went yesterday asked them if they had my prescription in stock they told me yes. Got a call and hour later saying it was out of stock. Went back today to pick up the paper script to take it somewhere else and the girl told me they have it in stock. So not sure why I wasn't notified, or why it wasn't ready to be picked up. I have texts notifications. Never received any. Called right now to be told the pharmacist is bagging it up ( went at at 1:00pm and was told it would be ready in 2 hours) now they close at 5pm and I cannot make it in time to get my script. What a joke.
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June 2023 by Colleen T.
Shout out to cashier Sara, who is just absolutely miserable. Started off with my three year old trying to talk to her and show her the candy she picked out and Sara looking completely annoyed that a child had the audacity to speak to her. Then when I politely asked her if it was possible to manually enter my ID rather than scanning it (which I had no problem previously doing at this store), she yelled across the store to her almost as equally miserable "manager" Natalia: "Customer is denying us scanning her ID!!!" I never denied you scanning my ID, I asked if it was possible to manually enter the information and stated no one has ever given me trouble in the past. Attitudes all around by these two staff. It's a shame bc I love the photo and pharmacy staff, they are always helpful and enjoyable. Drove down the street to CVS and had great customer service there.
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April 2023 by randy M.
Manager is not polite or knowledgeable the staff doesn't know what returnable or not pharmacist needs to help accommodate people but money is first I guess
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February 2023 by Sue Hogan
Hate dealing with Walgreens! Went to pick up a prescription today and was told that I would have to wait 20 minutes because the pharmacist was on break and it is required that I speak to them. First, I am unable to find any law that requires me to speak to a pharmacist and Walgreens is unable to provide official .government information. Second, the pharmacist at Walgreens is the last person I would trust to answer a question based on past errors. Walgreens as usual puts customers last.
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November 2022 by LeAnn Thoms
The pharmacy service used to be amazing, but it seems they have really slipped. I’ve been having a lot of issues with the pharmacy lately (I use it often because I’m a cancer patient so am there often). It’s been happening a lot lately between being over charged by $60 a month for 6 mos on a script that my copay was supposed to $5. I found this out by going to another Walgreens next to the hospital where I receive treatment and my script was $5!!!!!!!!! She said I need to reach out to TP pharmacy and get the info for corporate to reimburse. I reached out and was just shrugged off. I’ll go in in person to handle that since the phone obviously gets you absolutely nowhere. Today I had a script sent there at 11am for being in excruciating pain from 3rd degree burns from radiation; at 2pm they told me it’s be ready at 3:30pm. Here we are at 5pm and it’s still not ready. This isn’t okay. My oncologist even called to let them know how important it was. Not a single care. Definitely looking for a new pharmacy. It’s sad this one has gone so down hill. Absolutely awful service and a rip off. Like cancer isn’t expensive enough, but to get ripped off by the pharmacy is unreal. Thank you to Zion Walgreens for actually charging me the correct price and letting me know I’ve been being overcharged. The pics are for all the same prescription. The $69 were all TP the first $5 was Zion where they caught their mess up.
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April 2021 by Consumer Review ..
I have had problems with their Pharmacy for several years. And there seems to be no attempt to improve its management, as the same problems still exist. The latest...4 prescriptions required Doctor authorization for refill. Yet Walgreens sends emails indicating they are seeking authorization for only 2 of the prescriptions. This is the first red flag. Five days later, still no authorization. I called the Doctors office and they informed me they received no requests from Walgreens for authorization. The Doctors office indicated they would submit an approval for the 2 prescriptions, which they did. This is the second red flag. Remember the 2 other prescriptions not requiring authorization from 5-days earlier? Well now Walgreens is attempting to gain authorization for those nearly a week later. This is the third red flag. After logging into my online Walgreens account to assess the status of my prescriptions, it states the service is temporarily down and to try again later. The same message has been seen for many years now. This is the fourth red flag. I am moving my prescriptions to CVS after these refills...enough is enough.
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March 2021 by Deborah Zielke Mallin
I had an appointment for my first Covid vaccine, everything went smoothly
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April 2020 by Karen Jendra
Awesome store Best Employees
