9AM - 5PM
1614 Broadway Street, Pekin
Life Insurance
“I had a wonderful experience working with Melissa . She is always friendly, professional and helpful every time I have a question or need assistance. She always takes the time to explain everything clearly and makes the entire process easy and stress-free. It's refreshing to work with someone who truly cares about their customers and consistently provides outstanding service. I highly recommend her to anyone looking for an insurance representative who is knowledgeable, dependable, and a pleasure to work with.”
“I have had horrible experience with Allstate involving a claim. Their employees have no clue as to what each one tells the customer they just want them to get them off of the phone. I have had numerous bad conversations with Allstate employees within the past couple of weeks. It was until I spoke with John Jasberg who finally shown professionalism and has tried to help with this situation. He is a real asset to Allstate.”
“Everyone has been so helpful and personable! Not everyone is! I recently changed over from another insurance company and you made the transition so easy! Thank you”
“I love Kris. Informative, easy to talk to, responds quickly. He just did an excellent job for me, and I switched ALL my insurance coverage to him. Thank you for all your help!”
“If you're a "snowbird" you need Jay & his team! We live between FL & IL & own property in both states. Jay coordinated our coverages with our FL agent and eliminated the mind-boggling task of keeping track of it all! We recently had our car stolen out of our driveway and had to contact Jay on a Sunday holiday weekend. He responded immediately and guided us through what we needed to do in a very traumatic situation.”
8:30AM - 5PM
429 South Main Street, Creve Coeur
Life Insurance
“Rich has been in this business for many years. I remember being a small child and going into his office with various family members. I turn 40 next week...no longer a child. I recently had to inquire about a vehicle/policy information from the office and received such great help from the staff. Could've easily avoided my request but didn't. She obtained the info I needed from a policy that was over 20 years ago despite me no longer being a customer (moved out of state). You don't just get the Rich Dierker Agent, you get the amazing/friendly staff that treat you like you are family!”
“Carrie has been great to work with. She's been prompt in her correspondences and got me a quote for auto and home turned out to save me SO much money. She's also been very understanding of my situation and accommodating what o need out of an insurance company. Im happy i made the switch.”
9AM - 5PM
301 North Main Street, Morton
Life Insurance
“Awesome service. They always treat you like you are a family member, and they know me by name. They are easy to work with, always on top of things, know their product and only sell me what I need. The State Farm computer systems are state of the art, I can pay online, print my own card...and people return phone calls promptly. Claims are paid promptly and often on the spot. I can't say enough about State Farm and the Brad Monroe Agency.”
“Kim was incredibly patient with and helped me through my claim. Every time I couldn’t get a hold of someone I knew I could always get a hold of Kim and she talked me through everything.”