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“Dan and the team were the best part of the home buying process. They went above and beyond to get the best rate possible beating out all other national and local options we checked. Their communication and service was exceptional and hit levels rarely seen in todays world . I could tell they had my back and spared no resources when it came to assisting me. Highly recommend.”
“Christine Staschke and Loni Layne along with Matt made a painful refi simple, quick and simply got the job done!!! Simply the best hands down. Thank you to all. Even dropping off documents to the secretary, had a big smile.”
“I was preparing to take a trip and stopped at FCB to notify the bank. MaryJo did all the work (debit card and cash) and had me on my way quickly. Great staff and bank.”
“Kim jascur - Link , I want to thank you so much for helping me and my mom with cashing in our bonds , we had so many , thanks for not passing us over . Left this review to let you know your time was appreciated, thanks”
“SCU in Highland IL makes you feel like family and that your happiness is important! They take of your account as if it were their own! Love this branch of SCU!!”
“I am a Real Estate Broker who caters to clients with the highest standards when it comes to service and Jeff has continuously exceeded those standards. Jeff makes all of my clients feel less stressed by ensuring they understand the entire purchasing process. He and FCB Bank have achieved what most other lenders can not when it comes to getting some of my clients qualified. In todays World, it is so hard to find somebody that truly cares about their job as much as Jeff Does. That is why I will continue to recommend him to anyone who is Purchasing or re-financing.”
“My favorite credit Union since 2018.From IL to NC, seamless local and remote banking Fr me and my family.Quality customer and callback services that quickly answer questions and provide helpful solutions.”
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“Sam at the Troy location was fantastic. We had a large amount of money taken out of our account fraudulently. Sam quickly filled out all of the paperwork and contacted the fraud department for us. Within 2 days, we had our money back in our account and the fees reversed. Sam was friendly and helpful. I appreciate her timely help.”