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March 2024 by James Shanks
Only if autozone doesn't have what I need
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February 2024 by Roxanne Bordoni
During the recent cold snap my wipers decided to throw in the towel.It was cold and about 6° the sign said Free Wiper Blade installation.....in other words... the universe was saying....replace those wipers now.The young man stood out there putting on the wipers with some difficulty as I tried giving him more light with my phone.At one point I was practically begging him let's go in and warm up. Nope, he said I almost have it. And one snap later he had it.Amazing determination!Keep hiring this type of mindset O'Reily's. We need the inspiration!
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November 2023 by Tom R
Excellent service, wonderful staff and knowledgeable! Tyler is one of the best commercial account guys I’ve had , I pass up one of your stores and drive 25 miles just to come here! Thanks!
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October 2023 by John Bowen
I had an unfortunate situation happen regarding a miscommunication at the store level. I called upper management to explain the situation. The store manager contacted me promptly and the situation was rectified immediately. Great customer service and problem solving on their part. This company cares. If you need parts, I would recommend calling them first. Customer service is a lost art but not at Oreillys.
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August 2023 by kyle novy
Great dudes Workin here man
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July 2023 by Steve B.
Bought 5 quarts of Castrol full synthetic oil on sale for 35.95. On way home checked online and local Walmart had same oil for $24.22. O’Reilly would not price match so we are returning the oil and buying from Walmart. All the oil and filter prices at Walmart are significantly cheaper than O’Reilly.
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April 2023 by Dawn Fels
Stopped in on a rainy, cold day because my wipers were shredded. Ryan found what I needed and then went outside to put them on (and without a coat). I felt terrible because the weather was nasty. But he did it with a smile. Thanks, Ryan!
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October 2022 by Ron Hinkle
All I did was go In for a battery test. With the Silverado it’s not easy to get to and guy was great. I’ll be back to get the battery from There
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September 2022 by loraine Carpenter
I always have positive experiences shopping there. If they don't have what you need, they will order it for you and it usually arrives quickly.
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September 2022 by William Ferris
The right place to get my cars filters.
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July 2022 by Steve Putz
Had everything I needed in stock for a 19 year old vehicle and friendly staff.
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June 2022 by Erin Waggoner
I walked in with what I'm sure was a "deer in headlights" look on my face and said "I think I need a fuse." I had zero idea what I was doing...their associate Ryan, was super friendly and helpful and made sure the problem was fixed and that I had the right part before I left. Super thankful!
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June 2022 by Scott Looney
These guys are great. They will help you with minor diagnostics or replacements.
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May 2022 by Joey Votoupal (El Jefe)
I had to say goodbye to my favorite shop woman today. Hands down the best worker the store had and carried the team for a few years it has seemed. Farewell oriellys, I'm going to remain a loyal customer to the woman who has proven to me she knows what she is talking about. This store really lost a good one if she really goes. Update stopped by recently. This short guy was hard to understand while he was eating and in the middle of helping me, he excused himself to the restroom and didn't return. Thankfully this woman was there to help me and the noises coming from the bathroom was kind of disturbing from the distance away it seemed to be. Don't waste your time talking to the short guy, really unprofessional and only come here if I can't find what I need anywhere else since Morgan went to East St. Louis store the woman there told me. If you have to go here see her.
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May 2022 by Jared Hoover
I broke down Friday night while passing through. I called all the local Ford dealerships first thing Saturday and they were all either closed or wouldn't deliver. I called these guys. Ryan was very helpful even though it was his first week working there. They had the part in stock and delivered it within a half hour. Very professional and helpful considering I don't think they normally deliver parts.
