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April 2024 by Dustin Czech
Very easy to set up, took me less than 5 mins to get my unit!
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March 2024 by Craig Buntenbach
Very easy and straightforward process to rent a space online. Best price I found in this area for a 10 by 10 space.
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March 2024 by David Griffin (DFunny0420)
I just got a unit last week so far there great
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November 2023 by Caleb Bundy
Very easy to work with and the site has less issues than storage treasures site!
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October 2023 by Bradly Sullivan
DO NOT RENT HERE! The storage unit was filthy when I moved in. Had to clean it myself before moving my stuff in. Got a new place. Moved out. Left the unit cleaner than when I found it, empty, and lock removed. I properly scheduled my move out on the web portal. It’s been over a month. I am still getting invoices, bills, and past due notices. The customer service is atrocious. They will say the supervisor is not available. Get your number for a call back. Then they won’t call back. This has happened twice.EDIT: They called back from a silenced number so I wouldn’t hear it ring. No, my phone isn’t on silent. They left a voicemail stating they they had moved me out. God forbid the people supervising this place actually speak to the people their negligence hinders the lives of.
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August 2023 by Gary Brown
After an hour of live chat to rent a space, I arrived to find a lock on my newly rented unit. I called and was told that was the only unit of it's size and I could have a refund or pay for a larger unit. I opted for the refund. It is now over two weeks and I still have no refund.This has been the worst business experience ever. I find this company to be incompetent, unresponsive, and far less than honest. There are better storage options in the area.
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April 2023 by Moe Moe
Nice, clean,and climate controlled
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January 2023 by Kayla Balsman
I rent from red dot and also buy units at auction from red dot and it is an easy experience. Everyone I have talked to from red dot has been so nice and great help. Look forward to continuing business with them.
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December 2022 by Steve West
Security gate doesn't work. It's been open for 2 days.
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November 2022 by Krystal Light
HORRIBLE! The gate is never closed & people break into these units CONSTANTLY!!! Get your gate fixed. We pay for a secured storage unit!!
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May 2022 by John Orr
Easy to work with, gave me a no hassle extension to clean out the storage locker I won on auction. This was a great help due to the bad weather we were having that week.
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May 2022 by William Dyer
You overcharged me for the unit!
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February 2021 by Mark Brant
Unit was payed in full. They replaced the lock and SUPPOSEDLY mailed a key. We recieved no key and they would not give us access to our stuff. Mind you THE UNIT WAS PAID IN FULL. Do not do business with Red dot storage. Im not an unreasonable person but this is ridiculous.
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August 2020 by Brian E.
PLEASE DO NOT USE. Had trailer parked here and called several time the gate was broken. I gave them three weeks to fix gate. I found another storage for trailer. They have already taken money out of account one day prior. I ask for a pro-rated refund and they refused to pro-rate for the one day of storage. I was not even asking to pro rate the time for broken gate were anyone had access to open gate at this facility in Troy, IL. I have asked to speak to supervisors and they refused. I would think long and hard before I use this company ever again.
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January 2020 by Mark Pollo
Nice clean storage
