About Truck Centers, Inc. - Freightliner Western Star Dealer
Truck Centers, Inc. (TCI) is a well-regarded dealer network with 10 full-service dealerships and two satellite locations in the St. Louis metro area, Illinois, and Indiana, specializing in Freightliner and Western Star trucks. Recognized as the 2024 ATD Dealer of the Year, TCI is committed to superior customer care and quality service, boasting industry-best hours, including extensive evening and weekend availability. Customers appreciate the outstanding service at TCI, often citing quick, efficient repairs. Many have reported never needing to return for the same issue, highlighting the knowledgeable and respectful staff from the front desk to the technicians. One customer shared a heartfelt experience where the team went above and beyond to help during a difficult situation, offering assistance, accommodations, and kindness. The facility is also noted for being pet-friendly, with amenities like laundry, showers, and snacks, creating a welcoming environment for both drivers and their pets. However, there are some mixed reviews regarding service consistency. A customer expressed frustration over incorrect repairs but later received a prompt and friendly resolution from the service manager, leading to an improved experience. Overall, Truck Centers, Inc. is dedicated to helping its customers and providing quality service, making it a valued resource for truck operators in the region.
Dawn an Cole are really nice people an will help you in anyway. I drove from Dayton Ohio to Troy Illinois to get my truck looked at and fixed by this Truck Center. I came here once for an alternator to be put on an I like how they work a treat there customer. Great job Truck Center👍🏾
November 2025
I work on semis and I definitely don't know it all about them I went into Troy Freightliner and was needing some help Brandon one of their texts helps me with my question no questions asked things like that are appreciated more than people know so anytime I can go and get my parts from them I do
November 2025
They are really good and helpful and nice ,thank you so much for the food ❤️
