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“I had a great experience from start to finish. From the courteous lady who rented to me to the gentlemen who received the truck upon return. I would highly recommend this location.”
“The best around! Does not get any better. Quick response time. Customer service is top notch. If you need hauling services, rock or gravel save you time and money and call them first!!!”
“As always, Greg is one of the most honest and reliable repair shops that I know. The dealership recommended some normal maintenance repairs be done at 2x the price that Greg's shop can do it, so I opted to go with Greg for he has done work on my other vehicles in the past. Upon examination, Greg called and said that the scheduled maintenance must have already been done because the timing belt and waterpump looked brand new and therefore did not need to be replaced.
Now, he "could have" said absolutely nothing to me and went ahead and replaced those parts and charged me for it. But Greg's shop did the honorable thing. The dealership or "stealership" would have no doubt replaced those parts out "because it was scheduled to be changed" and then charged me $3k for their troubles.
Thanks again Greg for I will continue to bring all of my vehicles to your shop.”
“This is an excellent UHaul Neighborhood Dealer. Made the reservation with ease. Staff was courteous and professional. The check-in and out process was very easy. Would definitely recommend it.”
“Great workers. My husband forgot that he left his wallet inside the U-Haul and we had already put them in the drop box. Luckily we waited til about 8pm for them to come close the gates and the owner was nice enough to come down and open the office so my husband could get his wallet. I’m so grateful that they were understanding and helpful. Very close to Scott AFB and convenient”
“The vehicle far exceeded my expectations for fuel efficiency, dependability, and overall performance.The staff, Blake and Carson, were over the top helpful in all respects.I highly recommend this business and their dedication to customer satisfaction.Being a business owner, I know how hard it is to find and keep really qualified and knowledgeable personal that care.V.C.Edwardsville, Illinois”
“Fix the dumb mobile app that wouldn't find the location. Had to go call after 30 min of trying just to have to use browser to set up my stuff. Guy at the mini max was super nice and called ahead to let me know where the truck was and it was easy to get to. The truck worked great.”
“Scott went above and beyond to get me a truck and fast. I had a reservation with a competitor and their truck had leaks all throughout. Scott take to corporate and got me the same size truck right away. This was one of the nicest moving trucking I have ever drove. I would highly recommend UHAUL and definitely this Collinsville location. From now on I will ONLY use UHAUL because of this overall experience.”
“They only had one moving truck, and it wasn’t in the best condition. But the staff was very friendly, and the check-in and check-out processes were quick and easy.”
“As a local balloon business, we are constantly renting U-Hauls for our larger orders and we LOVE renting the van from the Maryville location. Terry has always been kind and helpful to us and we appreciate him!”
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“Love the after hours feature!!! I rented, used, and returned truck during the whole time the office was closed because I needed a 2 hour window for short distance!! eI would like to see U-Haul let the customer know if they have a problem to access the app for help or a call for further help with less of the upselling in the interim.”