“Can't say enough great things about Lowell's. Learned of them through word of mouth. I don't live nearby and they were such a wonderful find. They kept me informed and we're unbelievably flexible, kind, and considerate. I wish I lived closer so I could give them more business.”
“Change Nothing it was easy peasy lemon squeezy! Will absolutely use this service again when I have to move something big. Or a gang of refugees JK LOL! Thanks for the truck!”
“I had a great experience from start to finish. From the courteous lady who rented to me to the gentlemen who received the truck upon return. I would highly recommend this location.”
“The best around! Does not get any better. Quick response time. Customer service is top notch. If you need hauling services, rock or gravel save you time and money and call them first!!!”
“Fix the dumb mobile app that wouldn't find the location. Had to go call after 30 min of trying just to have to use browser to set up my stuff. Guy at the mini max was super nice and called ahead to let me know where the truck was and it was easy to get to. The truck worked great.”
“Always fast and friendly and always seemed to have the size we needed. The only thing that really sucks is getting I and outta the place..... Not easy. AND the LAST THREE TIMES we used them, an EMPLOYEE had the circular drive way blocked with their personal vehicle so we had to park across the major road that is always heavy with traffic. Not safe and a huge Inconvienence! They are CLOSEST to us tho just be aware of the difficulty getting in And out of their parking area.”
“The vehicle far exceeded my expectations for fuel efficiency, dependability, and overall performance.The staff, Blake and Carson, were over the top helpful in all respects.I highly recommend this business and their dedication to customer satisfaction.Being a business owner, I know how hard it is to find and keep really qualified and knowledgeable personal that care.V.C.Edwardsville, Illinois”
“Scott went above and beyond to get me a truck and fast. I had a reservation with a competitor and their truck had leaks all throughout. Scott take to corporate and got me the same size truck right away. This was one of the nicest moving trucking I have ever drove. I would highly recommend UHAUL and definitely this Collinsville location. From now on I will ONLY use UHAUL because of this overall experience.”
“They only had one moving truck, and it wasn’t in the best condition. But the staff was very friendly, and the check-in and check-out processes were quick and easy.”
“As a local balloon business, we are constantly renting U-Hauls for our larger orders and we LOVE renting the van from the Maryville location. Terry has always been kind and helpful to us and we appreciate him!”
“Love the after hours feature!!! I rented, used, and returned truck during the whole time the office was closed because I needed a 2 hour window for short distance!! eI would like to see U-Haul let the customer know if they have a problem to access the app for help or a call for further help with less of the upselling in the interim.”