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2 - 7PM 10AM - 1:30PM
100 S High Cross Rd, Urbana
Banks
9AM - 5PM
206 E University Ave, Urbana
Banks
“Thomas was incredibly helpful with opening an account for us. He was so friendly and one of the nicest people we have worked with of any bank we have used before! He answered all of our questions thoroughly and never made us feel rushed or that we were bothering him. He even checked in on us afterwards to make sure things were going well and that we didn’t have any other questions. Highly recommend - thank you so much, Thomas! My husband and I really appreciate all of your help.”
9AM - 5PM
2710 S Philo Rd, Urbana
Banks
“It was a bad year: credit cards hacked and identity theft. Busey was great handling things and clearly telling me how to handle those things outside their purview. Four times I needed their services and each time I was treated with courtesy and respect. The young lady and the senior officer were both personable and very informative. I have been banking at Busey for over twenty years and have never had any difficulties. The people there have always been friendly and helpful.”
9AM - 5PM
1401 W Green St, Urbana
Banks
“Shout out to Tiffany - best customer service I’ve had in a long time. I had a unique situation, she listened & provided a solution that was beyond what I expected! THANK YOU, Tiffany 10/10!”
“Tellers were all very personable and professional! I am a non customer, but came in with a few questions that everyone was more than willing to answer. I will be bringing my business back in the future!”
9AM - 5PM
201 W Main St, Urbana
Banks
“I have had a great experience banking with Busey for 27 years. They are truly a local bank with great customer service. I can walk in with any issue and Danny at the service desk will take care of it or route me. They have remote deposit and online photos of all checks. Def recommend Busey!”
Banks
“Woodforest had frozen my savings account. The national customer service on 2 occasions failed to resolve issue. It was my local Urbana branch that saved the day! They didn’t stop contacting people until my account was made active. Thank you for your diligence!!”