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10AM - 1:30PM 2 - 6PM
100 S High Cross Rd, Urbana
Banks
“I lost a check in Walmart from wood forest Bank . Miss Bee was very kind & patient with me as I was very upset. I would like to let you know she is the best!”
9AM - 12PM
2710 S Philo Rd, Urbana
Banks
“It was a bad year: credit cards hacked and identity theft. Busey was great handling things and clearly telling me how to handle those things outside their purview. Four times I needed their services and each time I was treated with courtesy and respect. The young lady and the senior officer were both personable and very informative. I have been banking at Busey for over twenty years and have never had any difficulties. The people there have always been friendly and helpful.”
9AM - 12PM
1401 W Green St, Urbana
Banks
“Shout out to Tiffany - best customer service I’ve had in a long time. I had a unique situation, she listened & provided a solution that was beyond what I expected! THANK YOU, Tiffany 10/10!”
“Tellers were all very personable and professional! I am a non customer, but came in with a few questions that everyone was more than willing to answer. I will be bringing my business back in the future!”
“I always have great experiences with them recently applied for a personal loan and my loan officer Cierra was outstanding through the whole process kept me in touch every step of the way and help me fill out all the necessary paperwork. She was amazing.”
“I came in for some tech help with the app and Zelle; I tend to have trouble with technology. Everyone at the bank was so patient and kind, and now Zelle works! Michele Kittl did a wonderful job walking me through the process, I’m very satisfied with my visit.”
“I have had a great experience banking with Busey for 27 years. They are truly a local bank with great customer service. I can walk in with any issue and Danny at the service desk will take care of it or route me. They have remote deposit and online photos of all checks. Def recommend Busey!”
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“First credit union I have been a part of. So much better than a commercial bank. Great service and not trying to play gotcha with extra fees. Best financial service experience I have ever had. Been a customer for over 13 years.”