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January 2023 by Jaybird11 (Jaybird)
Absolutely amazing, from the custom pizza to the kind workers.Vegetarian options: plentyParking: lots of itWheelchair accessibility: sadly none of that
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November 2021 by Nate Baxley
Too slow for "fast pizza".
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September 2021 by Justin Sapp
Do not apply hear unprofessional and will waste your time
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December 2020 by Krystyna Madel
Horrible service, rude and lazy employees that close way earlier than the closing time. Save yourself the frustration and just go somewhere else
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September 2020 by Andy W.
With only one person in line, I thought I'd grab a quick pizza. That's when a frustrating 37 minutes started.With only one employee working, I assumed I wouldn't get a super-speedy meal, but I did think the "180 second cook time" would make up for some waiting. After placing my order, I watched the pizza artisan start crafting my pie. After, she asked how it looked. I noticed several missing items, to which I got a reply "oh, I think we're out."I pivot to another option that was close to the original as to not waste any food already prepared. She threw it in the oven and I moved to the pay station.At this point, "oh, I think we're out" are the only words exchanged from the employee. A line has now formed in the shirt but of time since the process began. She took more orders, my pizza continued to sit and cook. After approximately 11 minutes in the oven, she checked on my food.Pulling it out of the oven, it looked darkened and crunchy. I asked if it had been burned. The response, a soft "nope." As she boxed it and handed it to me.I'm glad I checked the box before leaving. The inedible former pizza lay in a box, doused in some sauce. I called for her attention to tell her it was, in fact, no longer a pizza.At this point, my lunch time had expired and I had no food. I tried asking for a refund, but she had moved on to helping other customers. As I stood, trying to get attention, i finally blurted that I needed a refund and was out of time. This was the third and final time the employee spoke to me. "I'm making your food now!" she exclaimed.After minutes of wading through receipts, she couldn't find mine (the last person to pay) and got someone else to offer help.TL:DR - after over half-an-hour, I have no lunch and not sure if I was refunded or not. It'll take a lot for me to return.
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March 2020 by A A
Don't ever order online here; they don't keep their hours and if you order when they're closed (when they're supposed to be open), you will have no way to call them or contact them in any way except by email (who knows if they even respond). This means you gotta jump through hoops to get a refund, because you can't cancel online.
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March 2020 by Alex C
Do they actually run a business here? Doesn't seem like it. HQ should take away the franchise from this management.
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February 2020 by Chris Napier
Hours are not correct, went to get food and they were closed.
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November 2019 by Patrick Mason
The pizza was pricey, and it made me very ill after I finished it.
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November 2019 by Rebecca Xia
Must try BBQ chicken. A nice fast food choice.
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October 2019 by Tara S.
If you have any customer service expectations, don't go here. We ordered over $120 for a Bosses Day celebration to be delivered. To our surprise, no pizza arrived, no customer service recovery was even attempted. The store would not even answer the telephone. I will never go here again.
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October 2019 by Rachel B.
Absolutely horrible!! Left before food even cooked!! Went there last night, on Friday. Doors were locked at 6:20 PM. A customer let us in. All staff were griping at each other and the customers. Only about 10-15 customers total in restaurant. We ordered ours... with not friendly customer service... and our 4 build your own pizzas were placed on a rack... they sat there for 15 minutes!! When I finally inquired, a staff member said that they were closed... on a FRIDAY night!! In a college town!! And told us AFTER being there for half an hour with no food even cooked!! We walked out. Will not go back!!
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October 2019 by David Bialeschki
When blaze first opened it was okay and then it kind of went downhill and took forever to get a pizza and it didn't taste right but lately it's been rocking and The taste is great and I accidentally found that out cuz I quit going to blaze but now I go like at least three times a week cuz it's so awesome .s..straighten that place up
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October 2019 by Warren Uphoff
Clean place, and friendly staff
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May 2019 by Dave Vesely
Spoiled food? Or food not held at right temp? Not sure what, but me and my friend each ordered a pizza. Shortly after eating we both had to RUN to the bathroom. Hours later, still visiting the throne. I'm sure we weren't the only ones. Needless to say I'm very afraid to finish the leftovers. So they will end up in a landfill. We're now out, not only the cost of 2 pizzas, but toilet paper too. Please address the issue.
