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March 2025 by Miranda Kirby
They just tried to upsell me a promotion iPhone 15 phone, which is the iPhone for 150 for 250. Let’s report these morons if you cannot pay your rent let’s close down because you cannot scam our little town in Urbana.
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March 2025 by Anthony Scott
Worst experience ever, this place is a 100% scam. They will steal your money and your information. Try to set up accounts under your name without your permission. I have never received worse customer service. In my life, avoid them at all costs
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March 2025 by Timaeus Bramley
Scam alert, do not go here.They will steal your money and your information.
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March 2025 by Leonard Scott
Do not I repeat, do not whatever you do. Go to this store. They sold us a SIM card for $21. No service that was not even active. On the Boost Mobile network, we had to call Boost Mobile customer service to get the situation rectified, and according to the receipt Boost Mobile. And the manager that I spoke to I had 30 days. To bring that inactive deactivated sim card back, I brought it back on the eighth day and the guy wouldn't even look at my receipt.Immediately told me no refunds and said that their policy is seven days, which is completely different from their receipts and boost mobile. The guy then called the police on me because I asked for a refund. So if you want your money stolen bad service and the police called on you please visit this store
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February 2025 by darnell chatman
Store supposed to open up at 10:00 and it's now 1011 I'm sitting outside with several other customers Star supposed to open up at 10:00 and is now 10:11 I'm sitting outside with several other customers
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May 2024 by Diane McCall
Great service
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February 2024 by Valerie Lucio
They act like you’re bothering them when you ask questions.
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June 2023 by Melinda L Wise
Love it
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April 2023 by Yazmin Andujar
I went today and my experience was horrible. The woman who took care of us was arrogant and I would say racist as well. Don't buy anything for that. I went to the one in Bloomington and they treated me very well and I bought the cell phone I wanted.
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January 2023 by Shane Pruitt
I have learned that the return policy they have posted in store does not matter when they're going to charge you more and pocket the extra cash they change the return policy depending on the phone you buy. Not recommended to shop at the store I would suggest the one on Bloomington road or the 1 on prospect where they actually will work with you
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July 2022 by Carla Sanford
The people that work there are very nice and professional. And always resolve any problem I have.
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April 2022 by Kelly Diel
Seriously one of the worst cell phone companies I've ever had service through if you're reading this and you don't have their service yet don't get it I would suggest straight talk or something that has better coverage I live in Urbana I work in Urbana I also have a job in Savoy and both of those places I have zero service.
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September 2021 by Gary Thacker
This is Gary's youngest son, this store is the worst. I have had multiple more than 4 bad experiences dealing with this stores staff not knowing what they are doing. Now you cant even answer the phone when the site says so I believe you are open. If I could rate - stars I would.
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September 2020 by Earlina Sterling
Not good at helping the customer don't much about there own products.
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June 2020 by Amber
Great outlet for Boost Mobile phones and accessories. Have bought phones, accessories, and now i sometimes pay for my internet there. Very friendly staff.
