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January 2024 by LifeOf K
This review is for the people who are thinking about working there, they are going to play in your face have you blowing them up for weeks (bc your serious about working so waiting almost two weeks for a 2nd interview WASNT going to work) and didn’t even have enough respect to let me know they filled the position BUT yet online they are still hiring. Allison the 1st woman I interviewed with AMAZING woman, she even told the 2nd pair I interviewed with she liked me, Very nice the staff overall were nice but the pair of lady’s I did my 2nd interview with I jus could feel that i was wasting my time and they didn’t care what I had to say.
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December 2023 by Daniel Aiken
Great staff, great building, great residents. You should have this community as your #1 choice!
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December 2023 by Kayla Cobble
Brookdale was able to accommodate and take wonderful care of my grandmother for an extended respite stay.
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December 2023 by Jenny Buchanan
Wonderful caregiver! The best place for my Mom!!!!!
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December 2023 by Jill Trentz
Our family loves all the activities the residents participate in each week.
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September 2023 by Ant Hattie
My uncle had great care at Brookdale. He enjoyed the residents, the staff and his one bedroom apartment. From his first days at Brookdale to his hospice care later he was safe and comfortable. The transportation to doctor appointments was very helpful.
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April 2023 by Laurie
If I'm taking the time to write a review it means I had a unique experience and this one was wonderful. The time had come for my mother-in-law to move into Senior Living Care. I contacted several in the Champaign-Urbana area. Brookdale stood out as having the most professional and compassionate staff. Ashlie was my point of contact and continually checked-in with our status, answered dozens of my questions and always returned calls in a timely manner. I cannot say enough about her customer service. It is apparent to me and my family they have their act together.
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April 2023 by Linda Sims
After visiting and researching a dozen local facilities in the Champaign-Urbana area (many of which were very good....), my family chose Brookdale of Urbana for my 90 year-old father's care. Initially, what impressed us most was the smiling, welcoming vibe of every staff member we came into contact with. It felt like a place run by people who truly cared about the important work of caring for the elderly. Their dedication gave off a "happy energy" that we could feel as we toured, and we could imagine our dad being happy in that atmosphere. Now that our dad lives there, we can attest that the happy energy is indeed ongoing! Two other important factors to mention: 1) The Activity Programming is EXCELLENT. So many options to be social. Frequent live musical entertainment. Daily exercise. Fun/silly games for all levels. A daily ice cream social! Many thanks to the fabulous activity team! 2) Brookdale offers a full scope of assistance for their residents. Our dad has both cognitive and physical challenges, and we are able to pick from an "a la carte" menu of assistance options to tailor his care to his needs.Very grateful for the caring people at Brookdale of Urbana!
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January 2023 by Katie Wienke
Brookdale - Urbana was an excellent choice for our family when looking into an assisted living facility! We are very pleased with the caring staff, activities and care that is provided there!
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December 2022 by Michael Brandt
I came to Brookdale for a temporary stay to complete my recovery from physical injuries. My stay at Brookdale has been an excellent experience. The facility is first-rate and the staff is even better. From management to nursing care to maintenance to dining services, the staff is unsurpassed in their ability and willingness to serve the senior community. I recommend Brookdale Urbana to anyone looking for senior housing and, who knows, I may return some day to live here again!
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October 2022 by Caitlin Brauer
I worked at Brookdale Urbana from June 2017-February 2020 and I am back as the Resident Programs Coordinator. I enjoy and love working here. We have amazing and a variety of different activities. There is always a fun-filled day of activities and monthly calendars for residents, families but the staff to enjoy and they meaningful. There’s joy and happiness. Also, Our Clare Bridge Coordinator does an amazing on Memory Care and bringing meaningful engagements. Administration, Maintenance, Dietary and everyone does an amazing things for the residents. It is a heartwarming welcome!
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October 2022 by Kendra Cline
I have worked at Brookdale going on 3 years now. I have started as a housekeeper and have worked my way to a receptionist. The thing I love most about brookdale is that their is room to grow. Here at Brookdale we have loads of fun every single day and truly have the best group of residents. If you are seeking for employment or seeking for a place for your loved one just stop on by!!
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October 2022 by Marguerite Bailey
Brookdale in Urbana is a wonderful assisted living facility. The environment is welcoming, spacious rooms, and very clean with modern facilities. Each resident I have spoken enjoys the food and is appreciative of the staff. They offer many opportunities for social interaction with a variety of activities!
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October 2022 by Jeff Elkin
At my recent visit to Brookdale it was obvious that they are very attentive and caring to their residents. It is also a very nice looking and well designed facility. All of the staff were very accommodating. I definitely recommend people check it out when searching for a new senior residence.
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October 2022 by Mary Liggett
Brookdale Assisted Living is a great facility with great staff. They keep the residents busy with fun activities and they have in- house therapy. The management team goes the extra mile to ensure the residents and staff are cared for.
