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October 2023 by Jessie McCall
Incredibly friendly and knowledgeable. Was able to diagnose a misdiagnosed issue and resolve it. Will definitely go back for future repairs!Service: Steering & suspension repair
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July 2023 by Rhett Hasty
Tom Fairfield has been my mechanic for twenty-five years. He gives good, honest advice and provides the best quality service you could ask for. I appreciate that he tells me when a repair is more cost than it's worth rather than getting paid to patch a dying vehicle.
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March 2023 by Elizabeth Rowland
I love Tom! He's knowledgeable, efficient and very timely. He doesn't overcharge like a lot of other places. And he's great about telling me what needs to be done right away and what can wait. Friendly and professional! Would highly recommend!Service: Auto engine diagnostic
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February 2023 by Rose Gomez
Awesome place awesome people
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October 2022 by Bruce Kraay
Great family owned auto care shop! Polite, honest service for exactly what your car needs and nothing extra. Competitive rates that won't break the bank. I will continue to come here for all my auto care needs.Services: Battery
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May 2022 by Jeremiah Mckenzie
Great people!! Customer service is bar none!!Services: Transmission repair
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December 2021 by Chris Love
I took a vehicle that I was thinking about buying to Fairfield Automotive for a pre-purchase inspection. Tom did an inspection that was both done quickly but also very thorough. He was friendly, professional, and explained the issues that he found with the car very well. The inspection price was also extremely reasonable. I will definitely be returning there in the future!
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September 2021 by Tori Kusiak
Very kind and knowledgeable and very reasonable prices
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August 2021 by Thomas M.
Tom stayed with the issues my car had until they were fixed. The cost was reasonable and completion time good. Thank you!
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July 2021 by Jonathan Doug
Kind, trustworthy local business owner.
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May 2021 by Daskel Vaughn
If you want an honest mechanic look no further than Tom Fairfield.
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March 2021 by Michael Mitchell
Super friendly. Knowledgeable Mechanic. Small private shop.
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January 2021 by DEOSIA Miller
It's rare to find an honest mechanic. Mr. Fairfield is a wonderful man and Mrs. Fairfield is a great lady.
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October 2020 by Eliu H
Great experience. First class service. Best in the market by far.
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August 2020 by Beverly Phillips
My car broke down while I was in Urbana for a memorial service for my brother, traveling with my elderly mother. Tom couldn’t have been nicer. He fitted me in the same day so I didn’t have to rent a car to take mom home, since she didn’t have enough meds with her to stay over. Plus Covid. I’m actually glad the breakdown happened in Urbana instead of at home in Wisconsin!
