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October 2023 by Janett Matthews
Honest, trustworthy, economical, and friendly. They took good care of my car.
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October 2023 by Caron Barnhart
Always a great experience. Everyone is friendly and make sure your car remains in great working order. I had an oil change and four new tires installed as well as wheels I had ordered to be put on at the same time. They are always very thorough and answer any questions I might have.Services: Auto tire replacement
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October 2023 by Whitney Wortham
DONT TAKE YOUR CAR TO LONG GARAGE!!!! Horrible communication overpriced. Told me repeatedly they'd have my vehicle done "the next day" ....this was not a parts issue or an issue with my car, they said they ran into an issue with another car which took precedence over my car. A WEEK later after they had completely messed up my moving plans told me the vehicle would be "the next day". When I called the first time and asked for a time frame for when it might be done, the guy said quite rudely "um I can't predict the future, so no, I can't tell you" and when I called back and asked them to stop all work and just give me the vehicle back , they said they couldn't. So, if you want your car to be held hostage for two weeks....
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September 2023 by Jennifer Michaud
Amazingly nice experience with this shop. My daughter had an issue with her tires - she stopped in to have them checked out. Turned out she just needed a tire reset, but they double checked to ensure it was safe to drive and wouldn't let her give them a penny. Will definitely go back for future service! Thank you for making sure she was safe to hit the road!Service: Tires
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August 2023 by Pamela Lukemire
All of the Long’s employees are very knowledgeable, friendly, polite. They listen to the customer.I have been a customer for over 40 years.Services: Tires
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July 2023 by Kelly Dougherty
Very dependable, honest people,and all very friendly!!Recommended to anyone needing honest mechanics,that don't rip you off,
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June 2023 by Christy Zeringue
I can't rate their work bec they didn't actually have to do a repair but I can definitely give 5 stars for their honesty and customer service. I was nervous about taking my car to a garage while I was working here in IL. I chose Longs based on positive reviews on their work, there were some lesser reviews but they were mostly ppl unhappy with how long a job took or something else unrelated to craftsmanship.I took my car in feeling certain I had a problem with my wheel, later I got a call saying there was nothing wrong my wheel, it was actually a simpler repair that could be put off until I got back to my home state of LA. They could easily have just repaired what I asked them to and I would've been satisfied and not known anything different. I appreciate y'all!
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May 2023 by Milly
Went in Brett the owner came out looked into my issues I was having and figured it out in minutes, longs garage is one of the oldest garages in town and the owners and staff are extremely knowledgeable in all aspects of your vehicle highly recommend.Service: Auto engine diagnostic
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April 2023 by Dawn Pagel
When my car started having issues with its engine going into low power mode, I was very nervous to take it somewhere and get it looked at since I'm a woman without a lot of car experience. I took it to Long's and I'm so glad I did! They diagnosed the issue (leaky sunroof short circuiting things) and gave me a band-aid fix without charging me a dime! I took my car back later to get it fixed and the price was very reasonable, much lower than the original estimate. Super nice and respectful all around, can't recommend them enough!
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April 2023 by CHRIS TATMAN
I took my Caravan to Longs to try and extend the life of it a little bit longer before buying something newer. The team there listened to all my concerns and provided me with a thorough inspection of all the worn out items. Everything was explained to me very well so I felt like I could make an informed decision. After I gave them the go ahead on a very labor intensive job with a few parts they had me fixed up in two days for a very fair price. I've put about 50 miles on the van since pick up and I can tell that things are a lot smoother and I feel better about loading in my 4 kids. Longs will always have my business. Thank you all.Services: Steering & suspension repair
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April 2023 by Curtis K
Longs Garage did an excellent job for our 2003 Honda with 105K maintenance. They took care of my daughters car, treated her honestly, fairly and did not try any outlandish upcharge or gouge us on a couple small things that popped up when working on the car.We highly recommend Longs garage for honesty, integrity quality and good service!Curtis & Channing
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March 2023 by Liz W
My daughter took our car to Long’s for replacement of the tire sensors, an oil change, and tire rotation. We were told back home at the dealer that both of the back tires needed new sensors but we waited to fix them as the dealer was expensive. Long’s checked and only found one needed to be replaced and cost was very reasonable. Grated for their diligence and saving us $. Would highly recommend.Services: General repairs & maintenance
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March 2023 by Donnie Burton
Finding a place to get repairs on your vehicle has become very difficult these days. Is the place going to over charge you, lie or install parts you don't need, the list goes on and on. But when I went to Longs Garage, none of these worries occurred. They were upfront, honest, as well as respectful. I got my brakes, rotors, and calipers repaired on my Toyota Prius recently and Longs Garage was not only fast, price was reasonable and guys treated me with respect. I'll definitely go back to Longs Garage for other issues as well as highly recommend them to others in the Champaign/Urbana IL area.Service: Brakes
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January 2023 by It's a Wrap
I’m very picky about who works on my 2015 Subaru WRX STI. I had a timing belt kit that I planned on installing myself but time isn’t necessarily on my side lol. Met the team at Long’s after performing vinyl/coating services on their Ford Bronco and Chevy Tracker. They were able to get my STI in very quickly and completed the work in one day. From one picky car enthusiast to another, this place can be highly trusted. Thanks guys!Services: General repairs & maintenance
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January 2023 by Michelle Naese
I’ve been taking my car here for years and they’re the absolute best! Always incredibly kind, helpful, and honest. As someone with less knowledge about cars than I’d like to admit, I’ve always appreciated the care they take in addressing any issue I have without always trying to upsell me. Highly recommend if you’re looking for an honest and trustworthy garage.
