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“Hands down one of the best places to get started. These guys could honestly careless about making YOUR BILL BIGGER just for them to get a big payday. Very straight forward and helpful on every level. I was not even expecting to switch and ended up switching and it was cheaper, better phone, far better coverage. Going to be going back and getting more from them that's for sure”
“I’ve been a customer here for a little over a year now. They all ways provide excellent service and the atmosphere of the store is amazing. They are very humble and knowledgeable. I highly recommend you all to consider them when you need any repairs or accessories. Ask for CJ or Edward, they will get the job done quickly!”
“Had a great experience coming into this store. Was acknowledged and greeted as I entered. Treated as a important customer and issue was solved rite away. Bobby was a breath of fresh air after going to the Verizon store on Town Center Blvd. Where I was very unappreciated and talked down to. Drive the extra 2 minutes and come here!”
“My daughter hadn't been able to get or make non apple user phone calls for almost 2 months. After being told to contact AppleCare and driving to AppleStore in Matteson I decided to come back to Cricket. Fortunately Melissa and Julian were on duty!!! They were both awesome and I'm happy to say everything is fine with her phone now. Thanks for the great customer service!”
“This place is wonderful. Every time I have trouble with my cell phone, they give excellent advice! They have nice choices for phone cases. Convenient to have such a competent store near where I live!”
“Julian assisted me both times I've come by for a phone replacement. He is kind and was amazing at helping me get my phone set up both times. He helped me find a phone right for me and I love it. Thanks, Julian!”
“I went to AT&T on Prospect. Daniel was my sales rep. He did a wonderful job! Friendly and knowledgeable. Highly recommend this store and making an appointment with Daniel”
“Kenzie and Ron were amazing! They helped us navigate how to swap our phones from Verizon to AT&T, answered any questions we had, and were friendly throughout the whole process! They genuinely made what could've been a painful and anxious process easy and chill! :)
Cliché though it may sound, I definitely recommend coming here!”
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“From day one this place has been stellar. There used to be one lady who was there every time I went and she was so welcoming. Now there is more staff and they are great just like her! As I walked in one new guy made eye contact and said, “Hello!” And did the same with my mother and another gentleman whom walked in afterwards. We all said, “Hello,” back. Then Eric Z. came and said, “Hello, how can I help you?” He processed the payment in a timely manner. That guy deserves to be promoted. I remember seeing him as he first started and I saw how quickly he caught on to everything. I support Boost Mobile of Urbana and recommend coming here for plenty of seating and friendly staff.”