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“I went into this store a few weeks back with a phone that wouldn't connect to its eSim card and a mounting feeling of absolute doom. Within a few minutes Justin, one of the store's staff, with a calm and cool demeanor, had the phone up and running, no problems. I was so relieved. Great service. I can't say enough how much I appreciate Justin's expertise. Thanks again.”
“This is THE place to go for any tech related issues you're facing. Staff like CJ are super helpful and approachable. They truly care about your device and want you to have the best possible experience. CJ explained everything in an understandable manner and was very hospitable throughout!”
“I would like to share the above and beyond help/assistance/knowledge that Ian Roger's of the AT&T store in Champaign, Illinois. Thank you Ian for your help and support on my issue!”
“Both employees were very helpful! Explained everything without being pushy. They didn't try and sell me something I didn't want or up charge me! Very happy overall!”
“Went in to buy a new iPhone.. Erick was great! Walked me through all the models and helped me activate and switch over all my info even though by that time it was well past closing time. 10/10”
“This place is wonderful. Every time I have trouble with my cell phone, they give excellent advice! They have nice choices for phone cases. Convenient to have such a competent store near where I live!”
“10/10 definitely recommend
Shawn was so helpful for me and my father when we can in to get a new phone/plan and let us know about all the benefits and all it comes with.
He was so kind, patient, and helpful, will definitely be recommending that others go there.”
“Julian assisted me both times I've come by for a phone replacement. He is kind and was amazing at helping me get my phone set up both times. He helped me find a phone right for me and I love it. Thanks, Julian!”
Mobile Phone Accessories
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“From day one this place has been stellar. There used to be one lady who was there every time I went and she was so welcoming. Now there is more staff and they are great just like her! As I walked in one new guy made eye contact and said, “Hello!” And did the same with my mother and another gentleman whom walked in afterwards. We all said, “Hello,” back. Then Eric Z. came and said, “Hello, how can I help you?” He processed the payment in a timely manner. That guy deserves to be promoted. I remember seeing him as he first started and I saw how quickly he caught on to everything. I support Boost Mobile of Urbana and recommend coming here for plenty of seating and friendly staff.”