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“Ziara is the best ,so helpful and knowledgeable Takes her time with all of the coustmers We appreciate her at the Springfield Champaign Store Happy New year to all the wonderful employees ?”
“This is THE place to go for any tech related issues you're facing. Staff like CJ are super helpful and approachable. They truly care about your device and want you to have the best possible experience. CJ explained everything in an understandable manner and was very hospitable throughout!”
“Both employees were very helpful! Explained everything without being pushy. They didn't try and sell me something I didn't want or up charge me! Very happy overall!”
“Alicia was great to work with! Very patient and kind, but also ver knowledgable! Upgrading phones can be a pain but she made it a smooth process. Thank you Alicia”
“My daughter hadn't been able to get or make non apple user phone calls for almost 2 months. After being told to contact AppleCare and driving to AppleStore in Matteson I decided to come back to Cricket. Fortunately Melissa and Julian were on duty!!! They were both awesome and I'm happy to say everything is fine with her phone now. Thanks for the great customer service!”
“This place is wonderful. Every time I have trouble with my cell phone, they give excellent advice! They have nice choices for phone cases. Convenient to have such a competent store near where I live!”
“10/10 definitely recommend
Shawn was so helpful for me and my father when we can in to get a new phone/plan and let us know about all the benefits and all it comes with.
He was so kind, patient, and helpful, will definitely be recommending that others go there.”
“Julian assisted me both times I've come by for a phone replacement. He is kind and was amazing at helping me get my phone set up both times. He helped me find a phone right for me and I love it. Thanks, Julian!”
Mobile Phone Accessories
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“From day one this place has been stellar. There used to be one lady who was there every time I went and she was so welcoming. Now there is more staff and they are great just like her! As I walked in one new guy made eye contact and said, “Hello!” And did the same with my mother and another gentleman whom walked in afterwards. We all said, “Hello,” back. Then Eric Z. came and said, “Hello, how can I help you?” He processed the payment in a timely manner. That guy deserves to be promoted. I remember seeing him as he first started and I saw how quickly he caught on to everything. I support Boost Mobile of Urbana and recommend coming here for plenty of seating and friendly staff.”