Devon Self Storage offers affordable and secure storage units in Urbana, Illinois, easily accessible from Interstate 74. The facility provides a solution for a variety of personal and business storage needs. Reviews highlight that the team provides exceptional customer service, is highly communicative, and handles inquiries with respect and professionalism. Staff are described as incredibly helpful, responsive, and going above and beyond to address concerns. One customer appreciated a thorough walk-through of the facilities. However, another experience noted a worker who was a little rude and not sympathetic when only a more expensive unit was available, though the customer acknowledged their own fault for waiting too long. Overall, the service is recommended for anyone seeking storage solutions with top-notch service, leaving customers feeling valued and satisfied.
Great customer service, I have some issues with my plans with moving into college coming back from the summer, and the management at this establishment was phenomenal! I had some issues and was running it through them and they went ABOVE AND BEYOND helping me with the issues that I had, with reassurances that I would be... read full comment
July 2026
David was very helpful in ensuring that I selected the right unit for my storage needs, moving my stuff into the unit was smooth and easy, I also found the unit especially affordable.
July 2026
We rented a small storage for 2 years and had zero problem! David has been very professional and helpful. We had a west-facing unit, so had those storms constantly but had no damage on our stuff at all. We did cover our stuff with tarp and plastic, though. There was no pests, minimal, and no issue accessing the property.... read full comment
