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October 2023 by Tiffany K
We had severe hail damage to our suv from a tornado while on vacation. Mark Hummel, Angela, and Joe kept us updated on the progress. They went above and beyond from working with our insurance, quality parts and work, to cleaning the inside and out of the vehicle. It was showroom clean. There is no trace anything ever happened to it. To top it all off the work was completed ahead of schedule.Services: Painting
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July 2023 by Bridgett Maple
This company is on my insurance list of repair shops they sent an estimate to my insurance company and when I went to set up repairs they said they would not work on it. Cuz it was to old then why bother with an estimate, waste of my time. My suggestion is don't go there
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June 2023 by Debbie
Husband, keith took car in for body work. They did an excellent job. Customer service was great!Would definitely recommend this place.
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June 2023 by Nani Shentae
They did an amazing job on my 23 Nissan Altima. They were very professional. They were easy to communicate with and also got my car serviced fast. Once my car was completed, they return it very clean and detailed. It looked as if I had just bought it. I would definitely recommend. I did read a review saying they don’t do sensor work but I’m here to tell everyone that they did mines and more!!! Thanks again Crash Champions.Services: Exhaust
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April 2023 by Sophie Larsen
Absolutely incredible service. I needed my rear bumper replaced; I dropped it off on a Monday morning and had it back by Thursday afternoon. They even detailed my car! I would not hesitate to use them again or recommend to others.
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April 2023 by Blu Benjamin
I would not recommend these people they are not an authorized dealer they do not do sensor work or do good work on any newer vehicles that have a computer they messed up my new car and I had to fight for 2 years with geico to get my sensors replaced the manger Casey is a creep & extremely unprofessional I would recommend reporting any issues to the better business bureau they are definitely practicing deceptive practicesService: Body & Trim
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March 2023 by Christopher Rakowski
Just picked vehicle up from here and have to say...They did a fantastic job with my Genesis (see attached before and after). Finished the repairs very quickly (~1 week whereas expected was 3 weeks) from when the parts came in, kept me updated through phone calls in regards to status of repairs/painting/parts and were very nice people to work with. No issues between dealing with insurance company and here for repairs and in the end glad that USAA recommended this body shop. Also detailed car inside and out which is big plus. Highly recommend getting work done here!Service: Body & Trim
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May 2022 by Joe M
I've been to service King twice. Both times I had insurance cover it. The team there is fantastic, quick, and has great customer service. This most recent time, my car was totalled and I needed to get it salvaged. Before it left the lot, I wanted to get some CDs out of the disk changer, but the car was dead. Mark the service rep went inside to grab a battery pack, and helped get accessory power so I could get my CDs out. It was definitely above and beyond on their part. I've never met a friendlier bunch. I'd also like to point out they gave me a pair of safety glasses to inspect my car because my car was so damaged. And their GM suggested I should wash up afterwords to be safe. I felt very taken care of here. I would recommend them to my family!
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March 2022 by Justin Wells
Horrible customer sevice. Call center is a joke. If you want to talk to someone at the place you have to go in. Big corporate machine. One big reason this country is the way it is. Do not ever take your vehicle here. EVER!
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February 2022 by Debbie Brown
With the wind today it unfortunately caught the driver’s door on our van and made it difficult to close. We stopped by Service King to get an estimate to repair. The gentleman behind the counter offered to take a look at the door. After looking it over he offered to have a technician take a look at it while we waited. About ten minutes later he brought the keys back and it was fixed !! Wow when I asked what we owed he said a five star review would suffice. I know it wasn’t anything major, but they certainly went above and beyond, and a five star review they deserve.
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October 2021 by Camille James
Our side mirror was badly scraped on a concrete pillar in a parking garage. A competitor quoted over $2000 saying the mirror needed to be replaced. Service King quoted $675 to repaint so we decided on that route. When we arrived for our appointment, however, Amy suggested they try just buffing it out and it turned out amazingly well and resulted in zero charge! We were delighted and impressed with Amy and Service along! We will be a repeat customer for if we need body work in the future.
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October 2021 by Julie Driscoll Cooke
Very helpful, stopped in with no appointment and needed help asap to get home from vacation. Mark & Joe didn't hesitate and got us on the road quickly at no charge! Highly recommend.
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July 2021 by violet lapine
The gentleman took care of us very kindly and professionally. Was able to help us to see what could be further problems with our vehicle.
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May 2021 by Courtney McKain
Very helpful! We left our hotel with a very low tire on our rental car. We stopped in there to ask if they would air it up before we hopped on the interstate. The gentleman was quick to offer us help! Thank you for taking care of us!!
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February 2021 by Lexi Holder
Love this business! They fixed my SUV after hitting a deer. Thousands in damage and they still blew me away. Professional, efficient, and great communication. They filled me in on my vehicle during the entire process. Never been treated so good! Also, the GM Stacy is fantastic. Highly recommended.
