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April 2024 by Brandon Brown
I ordered 2 spicy Asiago ranch clubs with no lettuce no tomato (it showed on the screen no lettuce no tomato),yet I still got Lettuce on both sandwiches, I got 2 pieces of bacon that amounted to one 3 inch piece of bacon if you put them together, I didn't receive a receipt (surprise surprise) so I can't leave feedback, nobody answered the phone so I couldn't tell them that they messed my food up so we could talk about how to correct the problem. I appreciate this Wendy's because they make every other Wendy's seem soooooo much better....sucks I live around the corner from the worst Wendy's, customer service and actual food quality was trash4/8/2024 at 12am, whoever the manager is definitely needs to get rid of those workers
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April 2024 by Elizabeth Marcotte
Order a pretty simple order and they still can't get it right.. let alone that the "height" of breakfast time.. my potatoes wedges are cold, the sausage patty is rock hard and they could even melt the cheese.
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April 2024 by Roan Shannoan
Everything was really hot and fresh and has care put into making it. Even the diet Coke was zestier than usual. Promote the big man with glasses and a bigger smile to district manager
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April 2024 by Raquel Jenkins
I ordered a parmesan salad & when I got home I noticed that the lettuce was brown. Wasted $9 & some change.
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March 2024 by Troy R
Drive through is bizarre, people come in the wrong way…confusing but the breakfast was better than any other fast food around.
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March 2024 by Brad Foster
Very good service, nice people.
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February 2024 by Katie Moore
First time I come here I find a hair in my frosty. This time, the lady that took our order was obviously on a substance. A lot of the employees were coughing without covering mouths & not one person had gloves on. Lots of cussing coming from the people up front & in the back. Not one person working looked clean, there is definitely a hygiene issue. Our food was slopped together, and actually caused us to get sick later that night evening. Very dirty Wendy’s!! The GM should be ashamed.
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February 2024 by Richard Liu
First time we came here, the food was unbelievably salty. It was quite difficult to eat. The second time, my buddy was craving some Frosty. We waited over 15 minutes (in the drive through line). The staff did seem amicable and I understood it may not have necessarily been their fault, but I am definitely never coming here again.
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January 2024 by JC S.
food is good. customer service is lacking
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January 2024 by Nelliiee Homere
First time tonight drove up to the drive thru the lady that took my order she was nice but the man at the drive thru window was terrible customer service . NEVER AGAIN !!! When I asked him for sweet and sour sauce he smacked his forehead eyes rolling he was very frustrated I was very kind the whole time shaking my head . The manager should really retrain him . 1/10 at 10:45 pm
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January 2024 by Deb Hansen
Terrible customer service inside. It was like watching how not to treat customers. Ignored me for several minutes. Then stopped taking my order to talk to coworkers several times.
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September 2023 by Andrea Barajas
Didn’t receive half my meal and substitutions and add-ons were not made.
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September 2023 by James Madison
This particular restaurant has never been welcoming. Either their dinning room is locked at daytime hours. Or their menu items are not supplied. I recommend the location on University Ave.
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August 2023 by Nebula Rises
Great food, but the staff were very
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August 2023 by MiYanna R.
Staff rude. Management surprisingly ruder. You'd be better off going to the one in Champaign.