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“This office was so helpful in finding out what happened to a package for me. It turns out the item I ordered was part of a scam. I am so grateful for their help. Great problem solving and follow up.”
“Had a great experience at the Columbia Illinois post office today, man helped us get passport photos and prepare our packet to mail in, awesome professionalism and courtesy.”
“Had an issue with a package that had a tracking number but was stuck in pre shipment for the last 5 days. Carol was very helpful in helping me understand what was wrong and assured me the package had been picked up and that I should see real time tracking updates soon. Very professional and pleasant”
“This was my first time at the new location and it was wonderful! I went just before 10am on a Wednesday, and there was only a few other customers in the store. Jill was the worker there, and she was so sweet and helpful. She was efficient and professional and I appreciated her knowledge. The new place is so spacious and clean, too!”
“My husband and I use this post office frequently. On certain days there may be long lines but the only rude behavior observed has come from selfish outspoken customers. The facility seems to be understaffed but the staff, without exception, has always be courteous, friendly and professional.”
“I had an Amazon delivery bag rip and didn't get my delivery. I was lucky enough that my postal delivery person turned it in and I got it when I checked at the post office. I'm grateful my postal delivery person is honest and good at her job.”
“5 stars from me so far. They accept packages that the horrendous Festus branch denies for literally no reason other than laziness. I'm talking correct zip code, not over weight limit, correct size, valid label and ship date - things that are basically common sense everywhere other than Festus. Have dropped off stuff here rarely before too in the past and never had any issues.”
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“This is the best post office in the world!! Bonnie and Brandy have to be hands down the greatest workers! So friendly and super nice! We live in St Francis county and work close by to the post office and it is always nice going in and seeing the ladies!!!! We have a PO box at this post office and we can't say thank you enough to these 2!!!! Thank You ladies for going above and beyond for your customers!”