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February 2023 by Hannah Nadler
I’m going to start this negative review with the only positive thing to say. The lady at the vandalia Walmart location is an extremely friendly person and good at her job. Onto the negative parts now. 1st of it was like $573 to file jointly?? That’s a bit ridiculous. Secondly, the “prepaid card” they give you for a tax advance and what your taxes are directed deposited into is an absolute joke. Wouldn’t let a single bank atm withdraw money, EVEN MONEYPASS ATMS, which are supposedly the atms used for zero fee transactions. EVERY single atm except a gas station atm would say card is incorrect or something to that effect. Couldn’t even buy something at Walmart with the card to get cash back…. So I ate $20 in fees using a gas station atm for $1500 cash back. Figured oh it’s just because it’s the temporary card. Nope not the case, get the actual card and activate it. Same exact problem. No moneypass bank worked to withdraw money, again got the incorrect card at every atm. Found one bank that actually took the card and let me withdraw $1000 at a time so at least I didn’t get smoked with fees this time. Oh just call the number on the back of the card to figure out the problem. Ya don’t do that, you just sit on hold for over 20 minutes and nobody answers. That’s when you actually figure out the ignorant automated service they have to finally figure out how to even connect with a representative. Rant over. Take your business to H&R Block or file online yourself. Save yourself the hassle, fees, and outrageous filing costs.
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March 2022 by Nuck Chorus
Brandy Hatfill is an exquisite tax professional. Highly recommend her, she explains everything very well and is straight to the point.
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February 2022 by Jacob Hart
I have had my taxes done by Jackson-Hewitt out of Walmart in Vandalia for three years running and I have never had an issue. Both ladies that have helped me not only were great at their job but actually had a personality and talked while I was waiting. I couldn't really ask much more.
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February 2022 by Trynda Steiner
The preparer was very professional. She explained everything as she went along. I was very pleased with the outcome. I plan on telling everyone that they should go see her.
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February 2022 by Scott Hankins
Excellent tax service. They were very prompt and courteous and such a pleasure to deal with.Wont go anywhere else. Give them a try you'll be happy you did!!!!
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February 2022 by Corey Branham
Brandy was very professional and courteous. Enjoyed her positivity. Will definitely recommend others to go see her.
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February 2022 by Brittany Grant
Brandi was great she has a great personality and a catchy tune she hums that makes her hard to forget!
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February 2022 by Haylie Branham
Brandy was my favorite I’ll definitely be going back next year!!
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February 2022 by Haylie Branham
Brandi was my favorite I’ll definitely be goin back next year!!
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February 2021 by Donna Machado
They charged me 534 bucks for a very easy tax form. 1 job and not a hard tax form. I will never use them again.
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February 2021 by Lloyd Rowe
They did a great job!
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February 2021 by Cassandra Roley
Brandy was great at talking me through my taxes and she was very professional and took her time explaining... She kept a conversation going with me so it wasn’t as awkward just sitting there... Loved her bubbly personality☺️..
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February 2021 by Molly Hickerson
Always a very friendly and helpful staff no matter which location I visit! Can always answer any questions I may have. Highly recommend.
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February 2021 by Jessica Nicole
Sheilah Cripps. Such wonderful experience. So nice and got it done fast. I recommend anyone to come to her!
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February 2021 by Spring Rose
I want to thank Brandy Hatfill from Jackson Hewitt for what a great job she did helping me with my stimulus check...if it wasn't for her I don't know what I would have done!
