O'Reilly Auto Parts is a helpful and friendly store known for excellent customer service. Staff members, like one named Jerry, go out of their way to assist customers, explaining products in detail and recommending the best options. Customers appreciate the knowledgeable staff who are always ready to help find the right parts, even searching other stores if needed, and calling when their order is ready. The store offers convenient online ordering with in-store pickup, making shopping easy. Prices are considered fair, and the store is recommended for anyone needing auto parts. However, some customers find corporate policies frustrating, such as issues with check processing, which they feel do not account for different starting points in check numbers. Overall, this location is praised for its helpful staff and good service, making it a trusted choice for auto parts shopping.
They seem to go out of their way to help every time. I chose them now over another parts stores I used to prefer.
New town, new experiences and people I suppose help. Keep up the friendly help, ty. ☺
January 2026
Getting parts is super easy and returning them is easy too. Parts usually come in within next couple days if they don't have them in stock and all around helpful service.
December 2025
They were so helpful! We needed coolant and one gentleman came out and looked at the car and helped out without even asking. He taught us a few things and went above and beyond to solve the actual problem, not just add the coolant. Wish I had his name.
