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October 2023 by Ashley Davis
Great customer service
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August 2023 by Brenda Martin
Answered all my questions. Knowledgeable, friendly and professional.
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June 2023 by Nick M.
The Vandalia RAC Team is amazing! Thank you Melissa and Tonya
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June 2023 by Nick Mason
The Vandalia RAC Team is amazing! Thank you Melissa and Tonya
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June 2023 by Phil Logsdon
...gave us a good deal on exactly what we needed
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May 2023 by Rachel Hatch
I’m usually always on time with my payments, started a new job working for the state and my first check was delayed for a month. I told them this at my local store in Vandalia il. They still showed up at my house after not even 2 weeks late on my payment. Completely embarrassed me in front of family and friends. I will never ever purchase anything ever again. Rude and only want their money.
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November 2022 by Zachariah Wollin
They are friendly people.
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October 2022 by kristina Scott
Always the best service with jereme! Always does above and beyond to keep his customers happy. I've dealt with him for many years and look forward to many more. If my husband and I want or need something he's quick to get us just what we're looking for. Also the ladies at the store are always nice to us. Always feel welcome walking in there.
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October 2022 by Stephan Johnson
They made the problem that I had right in a very timely manner and the stuff I ordered is coming sooner than expected
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September 2022 by Michaela Williams
Sold a couch invested with bed bugs to a disabled veteran and their family, had inspection with the inspector saying the infestation was from the couch. Been dealing with it for OVER a month because they are too worried about getting business out the door instead of coming to get their couch to dispose of it. Absolutely despicable
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August 2022 by David Anderson
Ordering went smoothly can't wait for my furniture.
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January 2022 by Katherine Berner
Friendly and always there to help
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October 2021 by Lacie Jo
Went there for a washer and dryer set. Not only did the washer not work 9/10 times. Whatever I’m not picky. But the “auto” payment never went through. Used them for 2 months. Always made the payment when contacted it didn’t go through. Even though this card had a large amount of money on it. And is used for auto payments for every bill I have. Crystal informed my ex husband that I was behind and gave him the dollar amount. Which is against their policy. Highly unprofessional and rude person. I was 1 week behind and they showed up after I had been quarantined for a surgery and threatened a child to let them in the house. Offered to pay them off right there. Refused payment. Even for total amount. Went and bought a brand new set a few days later for half the price. Jeremy is very short tempered and should not be in a manager position. So in all, horrible products, horrible customer service, very childish employees. Could of had a sale but they can not figure out how to provide any service. 0/10 do not recommend.
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October 2021 by Mike Jarvis
Horrible customer service. Jeremy is horrible and frankly needs to be terminated. Crystal is the worst customer service I’ve ever seen. For the amount they are screwing customers you’d think they’d Atleast have a smile on their face.
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August 2021 by Colleen Bolyard
They have a good quality of stuff really nice
