AMC Hawthorn 12 is considered by many to be the best movie theater in Lake County. The theater offers a range of premium amenities, including spacious rocking seats, comfortable leather recliners, and innovative menus with delicious hotdogs, snacks, fresh popcorn, and unlimited drink refills. Premium viewing options like IMAX, Dolby Cinema, Prime, and 3D movies are available, with one laser auditorium noted for its breathtaking, soul-shaking sound and acoustics. The establishment is very clean, and customer service is frequently described as excellent and on point, with special lines for investors and AMC Stubs members. The experience of walking in, taking the escalators, and enjoying the offerings feels like a dream for some. However, experiences can vary. The location is often very crowded, and occasional issues with cleanliness, such as a sticky seat, or a burnt popcorn order have been reported. While some find it a bit pricey, there are great deals on concessions. Overall, it provides a monumental and highly recommended entertainment experience with plenty of parking available.
