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January 2024 by Dave W
Had the battery I needed for backup sump pump. Were very customer friendly and helpful.
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January 2024 by Dick Wetherald
Great customer service.
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December 2023 by tori nickols
Quick hassle free order online and pick up.
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June 2023 by Jeff S.
I made an appointment to have the charging port on my son's iPhone replaced. They discovered that it was just an accumulation of lint. They cleaned it up and did not charge me at all. Super friendly and very helpful. I will always go here first for any needed iPhone repairs.
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May 2023 by RandyTheNiceBum
Go in here with warranty. Battery discharged a bit from a spark after attempting to put back into my bike. They blame me for being a bad battery owner even though I kept the thing on a tender the whole winter. They tell me they will call me the next day to pick it up after they attempt to chatge it, the next day is Sunday and they are closed... thanks...... really appreciate your assistance.......Will update to a 3 star. In the end they at least gave me a new battery, as it was under warranty.
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February 2023 by Josh Leventhal
Batteries Plus Bulbs in VH is my go to for non-standard batteries. Online ordering and pick up in store is a breeze. Staff always friendly and spend time walking through any sticky points on battery installation and maintenance.
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January 2023 by James Godshalk
Free battery test showed a bad battery. The original was 6 years old, so no surprise.New battery was just what I needed for a Christmas trip to Iowa in winter conditions.Many thanks to the wonderful people at Batteries Plus in Vernon Hills, IL.
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December 2022 by Nola M.
Rude,lazy can't walk 25' to get battery out of car,no one store except another employer.
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October 2022 by Chris Maier
Nelson was a huge help. After I had trouble, he was able to open up 2 watches and replace the batteries. Very pleasant and helpful.
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September 2022 by Eileen C.
Saved me almost $250, and saved me time! My car had been at the dealership for days. I got it back with a laundry list of suggested expensive repairs, including a battery. Wanted a second opinion, so went to Batteries Plus. They were so fast, so efficient! Confirmed I needed a battery, showed me the readings. My Rover was a difficult install but they completed the installation quickly and well. Total cost? $250 LESS than dealership quotes! I completely recommend Batteries Plus.
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July 2022 by Amanda K.
I needed the screen on my phone replaced & a new battery. They explained everything about what was going to happen & did it in an hour! They were awesome!!!
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March 2022 by john sell
I forget his name but the guy in there I think he was a manager was very nice very knowledgeable gave me lots of good tips about my key fob for my car all around great guy and good service
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March 2022 by Maureen S.
The team at this store was outstanding, especially since one of the other stores really disappointed (Batteries +Bulbs) when I was getting a screen repair, losing an essential part that I needed to trade-in my phone. When I called this store, they found the necessary part and fixed it within minutes at no charge. Thank you to the staff at this store for the excellent and thoughtful service.
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February 2022 by Christopher Gano
Store personnel are very helpful and even helped work through an issue with the on-line ordering system (buy on-line, pick-up in-store discount was not working). Vernon Hills team has been great to work with. They didn't have the four industrial deep-cycle batteries I needed urgently, but they went to the Crystal Lake store to bring them in to meet my urgent need. Great Work and customer service!
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October 2021 by Bethany Williams
Jana was awesome. She was super friendly and helpful and was able to finish the repair the phone faster than expected. She gave great advice on phone cases and screen protectors. I will definitely send friends and family to this store for repairs.