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March 2024 by Jay Pack
Been a member for 3 days.If you like cable machines this is not the gym for you. Out of my first 2 visits, tried using 7 different cable machines, 5 of which had the ‘jerky’ feeling of needing maintenance.Example: The assisted pull up machine stopped “assisting” halfway up.It seems they resort to WD40 instead of actually performing repairs.Many of their machines either use belts (most of which have gouges in them) or worn cables with cheap plastic pulleys that tend to bind up.On the plus side, it’s not terribly busy during after-work hours, has a nice dumbbell section, and the locker rooms are immaculate!
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March 2024 by Alison Sullivan
Great place to work out. Nice machines, always clean. Employees are always nice and helpful
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March 2024 by fredy amador
Amazing place, so clean and friendly. Welcome, seeing bears post and statues bright some memories while you exercise
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March 2024 by bryce pinsel
I went to bears fit for about 2 years and overall, it's a decent gym. The gym has nice equipment and it is overall pretty clean. The problems I had with it was the lack of maintenance with their equipment and with the sauna and steam room. Whenever a piece of equipment broke, it usually took months for them to fix it. When it came to the steam room, it was usually a 50/50 chance it was running. Monthly pay was also never consistent. I paid $50 a month and I knew people who paid as low as $30 a month and as high as $70 a month and it seemed we all had the same type of membership...which made no sense. Also, for $50 a month, there should be a better guest pass policy. The guest pass policy, for me at least, was that I could only bring a guest in for free if they live in the area and have never been before. That meant if their name was in the system for being a previous member or being someone else's guest at a different time, then they would have to pay for a day pass. I also think the customer service could be better. I had a miscommunication incident with one of the employees there about bringing a guest in and I felt that the employee was at fault. When the manager got involved, instead of apologizing for the incident and allowing me to bring in a guest, they said there was nothing they could do and I was only able to bring in my guest if they paid. Overall, the gym has pretty nice equipment and while they keep it clean, I think there is a lot they can improve on.
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March 2024 by Jamison Theander
Bearsfit is a fine gym. All the bases are covered in terms of equipment and machines. The amenities such as locker rooms, recovery center, sauna, and pro shop are all nice additions. As a Bears fan, it's a cool place to surround yourself with a Chicago Bears atmosphere.The reason for my 1-star review is that I was approached today in the middle of my workout by the head trainer Laura Carole who accused me of operating as a personal trainer in the gym. She claimed that it had been perceived that I was training another member. This member is actually my best friend from childhood from whom I received zero payment, and with whom I was in the middle of working out when she came up to us to interrupt. While I do in fact have my NASM certification, I am not and have never been a professional trainer. I only possess the certification to fulfill a requirement for my career as a mobility therapist. I was simply working out with a friend who needed some tips and guidance because he hasn't worked out in years. To be fair, the very first day we met at the gym, I didn't work out with him because I had already done so earlier that day and was walking him through our workout. If anything, that should have been the day to pull me aside and address their concerns that I was training him. Every day since, I have worked out alongside him and helped him with a spot or weight choice when he's asked. I've seen numerous couples, groups of friends, etc all doing the same for each other yet never approached as we were. To add to the situation, she chose to hold this conversation on the gym floor in front of other members just feet away. There was no decency in pulling me aside, waiting for my workout to be completed, or to discuss this in private. When I became frustrated, embarrassed, and agitated, she accused me further of being unnecessarily defensive as if to confirm my guilt. I felt I was being profiled and spoken to as though I was stealing business from them in front of other members. I found her approach to be highly inappropriate, offensive, and unprofessional. Had we spoken in private I would have apologized for how things had been perceived and for not working out WITH my friend the first day. It would have been a simple and easy situation. Rather, she chose to try and be authoritative and a bully. On top of this, when Bearsfit offered me complimentary training, I was open with them and let them know that I was certified myself. Why would I share that to then steal business? I wouldn't!What is so disappointing is that I held a business relationship with one of the managers and was invited to join. She could have approached me at any point to address this but rather it was handled by Laura in a public fashion. I actually went and spoke with this manager immediately and explained all of this. She apologized for how it was handled and really didn't have an explanation herself. Ultimately, my friend and I cancelled our memberships right then and there. The staff assisting with the cancellation also agreed that it was quite unfair. Your members don't deserve that type of treatment. I can understand if someone is actually using the facility to train their clients but I was helping a friend while working out together. I'd still recommend a more professional approach in private.Do better, Laura and Bearsfit.
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February 2024 by grace lol
i’ve been coming here for quite a few years, and i enjoy it everytime i go! the personal trainers such as laura and rachael are the best!!
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February 2024 by Tanya Biryukova
Now this is a terrible gym, I was your member for two years and left! You don't value your customers and coaches too! also overcharge for a dirty gym with partially broken equipment!and you changed the points system to a very very stupid one-I paid for recovery every month to get a bonus- visiting recovery...so stupid! Bye forever!
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February 2024 by Andrew Milton
Bears Fit has been nothing but a pleasure. The staff is as friendly and communicative as can be, you could almost eat off of the floor, and the machines are continuously being improved.Thank you Bears Fit!
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February 2024 by Leo Dinets
I have been a member of this gym for quite some time now, and I must say that I am extremely disappointed with the lack of attention given to the sauna maintenance. It has been over a month since the sauna has been out of order, and it is frustrating to see no progress in fixing it.
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February 2024 by Hydro Kaash
The morning and most afternoon noon employees are close-minded people. They work @ the gym but are not tren troopers
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January 2024 by Leo Servin
Overpriced for a gym that’s never open and always has broken equipment.
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January 2024 by Tom Seymour
Used to be a great place to work out until new management took over. It’s just not the same anymore and I will be taking my workouts elsewhere
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January 2024 by John Marquez
Really solid strength training equipment for the price. Cardio machines, however, are a bit dated. It’s an overall clean gym. The main detraction is that Fox News is broadcast on TVs throughout the facility (it’s usually the sole news channel broadcast and I’m sure that this is a managerial preference). This makes the environment feel less inclusive than what it should and politicized in a way that I find to be distasteful. I’d prefer to not be surrounded by divisive politics while working out. It’d be great if they just tuned out all news channels like lots of gyms do.
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December 2023 by Eury Par
It’s a nice place however they will try and get the most money out of you without any remorse. Very often a lot of the machines are broken which leads to long waiting times to use them.
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December 2023 by Ken S.
It's ok. There are a lot of amenities, but there is also the notable exception of the ability or awareness to lubricate the guides on anything with a cable, such as lat pull downs, cross-over cables and seated row. I've twice mentioned this to staff. The first person explained he's pointed it out to the manager, with no action taken by the manager. The person I spoke to tonight vacillated between explaining he didn't know what to do about it and that they outsource maintenance. (hint: you thank member for bringing it to your attention, tell him it will be addressed, and do it.)If you can't do the simple things right, what else isn't right?