-
April 2024 by Sriprashanth Vijayakumar
Not satisfied with the delivery timeframe i.e. delivered almost after 2 months. Not worthy wait because within one month i feel the comfort of recliner is gone on one side. And funniest part is we cant fix the technician timing by ourself. My advice think twice to buy
-
April 2024 by Wende Walker
Can't say enough for Evette L who is a guest specialist here. Originally, we ordered stuff for our shop (I have gotten at least 3 orders from her) she remembered details from Oct 22 this last time we were there. She is an asset of knowledge & care. She gives us direction to what we are looking for then checks in occasionally for questions. I can't thank you enough for making this an easy task. We have looked at multiple furniture stores, and the quality/value range is made for the "new" middle class who have inflation stabs at every turn.
-
April 2024 by Chris (Chris)
This was our 4th purchase from Bob's, and we keep coming back not only for the quality furniture, but because of the staff. Evette is a sales specialist at this location who can only be described as a hidden gem of an employee. Every time we work with her, she's the most friendly, kind and helpful person you could ever ask for. Not only is she knowledgeable on the stores products, but she has a great knowledge of their competitors as well. She never tries to sell us on anything we don't need and she's never been pushy about making a sale.My wife and I opened a print shop a year ago, and she was so supportive and helpful with getting us what we needed for the office. To top it off, she remembered who we were, remembered the business and actually cared to check in and ask us how we were doing, over a year later! It truly meant the world to work with someone who has a genuine care for the people she interacts with, and is so kind to everyone she sees.Because of Evette, we don't like shopping for furniture anywhere else. She's just such a joy to work with every time, and it's so refreshing to have such a great customer experience.From Wende, Christian, Bristal, Tucker and the entire Minuteman Press Hoffman Estates team, we say thank you Bob's and thank you Evette for being such a great person!Bob's management needs to fast track her for her own store. As a small business owner, I wish we had 10 of her as employees. If we were in the position to add another team member, I'd be highly tempted to offer her a major increase in pay to bring her over to our team!
-
April 2024 by Altaf Hussain
Great Furniture store!!!. it was a great experience. From trying out different mattress and dining chairs in the showroom, to consulting with a well informed and knowledgeable staff, to the most friendly service ever, every aspect of my purchase was great. Love the dining table set and would go well my apartment. Also great staff that has a very positive impact on the Customers
-
April 2024 by Patrick McKeon
No pressure or hard sell. Sales guy was really helpful and accommodating.
-
April 2024 by sandra friedman
Great shopping experience. Awaiting delivery, anticipating delivery will be as great !
-
April 2024 by Nicholas Lumley
Ask for Chuck at the Vernon Hills, IL store. He is a phenomenal sales person and truly has your best interests in mind.
-
April 2024 by A Morris
Bob’s Discount Furniture store is a great place to shop for furniture. Our salesman, Chuck was very helpful and knew exactly what our needs were. Very pleasant no pressure atmosphere. I highly recommend it.
-
April 2024 by RaLisha Wilder
Bobs is a nice facility. I just felt very overwhelmed and pressured to look at every item and decide right then.
-
April 2024 by KATHY CLAUSEN
The show room had beautiful, reasonably priced furniture. The salesperson was friendly, knowledgeable and attentive. I'll be back.
-
April 2024 by Amira Sparrow
Friendly staff and quick painless experience
-
April 2024 by barb woodhouse
Bob’s Furntiure in Vernon Hills is fantastic, such a great experience. Had the pleasure of working with Rayna. She was so patient& a joy to work with. She worked with me for several weeks why trying to make decisions. FANTASTIC sales person she knows the merchandise & made great recommendations! I give her 20 ⭐️’s
-
April 2024 by Tina Cisneros
The lady that took care of me was very kind and polite and patient and helped me find was I was looking for.Thanks
-
April 2024 by Julie Schreiber
Great customer service and good experience buying a new sofa recliner. Everyone was very helpful, especially Evette who was so nice and informative.
-
April 2024 by Annette Garcia
Bob's furniture discount. Thank you for helping Celia she was wonderful asking all my questions Bob's furniture I am a 100% satisfied with my purchase. Thank you so much for helping Celia 100% 100% + thank you.