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August 2023 by Svyatoslav Merenych
Good staff.Unload quickly.Overnight parking
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June 2023 by Dwight S.
Everything went well when I bought the MS Surface Pro 7.Then about 6 months later the screen backlight started flickering, usually after waking up. Reboot - no better.Has 1 year warrantee. Called CDW they said it was no problem to return it for replacement. One problem - they don't have any more in stock. And no availability in sight. So what did CDW do? Charged me over$300 for a re-stocking fee!!!! Was not told they were going to do this. Total scammers!!!Mafia bastards!!!
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June 2023 by Plamen Petkov
5 stars for letting me park overnight for a 5 am appointment
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October 2022 by jessup jackson
2.5 stars really, but i'm rounding down to 2.My office insisted on ordering through them. They ended up buying a new laptop + parts for me to do customization rather than buying a preconfigured system from another vendor they don't have a conract with.The 30 or 40 day warranty or whatever is pointless as it needs to be shipped from cdw to my institution, then inventoried, and finally mailed to me. That took two weeks roughly, about half of the vendor warranty. After some twenty days of use, the d*** thing stopped working out of distributor warranty. Lenovo replaced the motherboard, but I still had to go and reconfigure all of the software for the custom parts.Like I said, next time I will strictly force my institution to buy what I want, not what's convenient for them for contract reasons. My time is very valuable; CDW's inability to customize hardware and to offer/support systems with *nix bears part of the blame for wasting some of it. 2.5 stars really, but i'm rounding down to 2.
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October 2022 by Veselin Vasilev
Delivery OK,overnight parking yes,check in with the security guard night before, they let me stay, plenty of room, portable toilet.App at 9.00 empty at 9.30Thank you guys!
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March 2022 by Hsia H.
CDW Chat support is the worst ever. I've been on the Queue for more than 2 hours. Agent pops up, sends greetings, then ghosted me. 2x like this. WTH, We want to spend more than $10k in CDW and this happens? I'll be bringing my business else where. NO THANKS. CDW is terrible.
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December 2021 by Jennifer Stevens
Will never purchase with again. Stated item was in stock and would be delivered 12/7. Never arrived, no updates, not able to find my order number when I checked the status. Customer service informs us that it’s back ordered through mid-January. Chat person then gives number to call to see if it can be outsourced elsewhere? No, thank you, and now we are struggling to get them to cancel our order. Buyer beware.
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November 2021 by Slobodan Cubrilo
Quick in and out. My apt. for delivery was 7 am checked in 6 30am checked out 7 30am.
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October 2021 by Osvaldo Ochoa
The lady at gate so beautiful and good mood. At 5am.
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October 2021 by Chelsey Brown
It's a double drop and hook place. They are nice though
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October 2021 by Raven Batchar
Great Company! Very helpful!
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September 2021 by Mahiya H.
Never purchased a thing from them, don't even know who they are. Buyers, beware. According to my bank, they've attempted to charge the account on 3 occasions, first with 0$, then with $75.25, twice.
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September 2021 by Ubaldo M Gomez (Rog3rRabbiticous)
Customer Parking available and front entrance leads to offices on second floor. 1st floor is the warehouse where all the exciting happens with IT equipment gets configured and shipped to the customer by me and the team at configurations where I work. Sales and office staff on 2nd floor work diligently to serve our customer orders and I am not sure why all the complaints in here on google regarding the worst customer service but I can assure you a lot goes behind in preparing customer's orders is professionally done with quality control and inspection. In any business whatever it is, there will always be unsatisfied customers but the key role is to amend business relations for continued service and support for all.
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August 2021 by Anthony Skutnik
Store is closed even if website said otherwise. Drowe from Chicago for nothing.Thx.
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August 2021 by Tiana Hailee
Atrocious customer service. I never leave negative reviews, but I've never had a more unpleasant customer service representative "help" me with a problem they needed to resolve.