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November 2023 by Deplorable Rob
Any kind of work these guys have ever done for me in the past has always been on watches, I apologize that I can't get into detail about any other jewelry.Whether having links removed, new battery or a cleaning/polishing; these guys do reliable & quality work here.Rates have gone up over the years but anytime I need something done with one of my watches, Fast-Fix always comes to mind.Keep up the great work and hopefully they'll still he around after Hawthorn 2.0 launches.
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November 2023 by Jake
Had to get a gold ring with diamonds resized another jewelry store in the mall wanted to charge me $350 and would would’ve been a week or two this place charged me $160 and took two hours and they made the ring look like it was brand new. They put polish on it and cleaned it and made it look beautiful again. I will be going here from now on
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September 2023 by Erika Borlova
Fixed my ring super fast !!! Thank you so much! Great service! Recommend
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April 2023 by Alison Torres
My son and I stopped by Fast-Fix in Hawthorn Mall to see if we could get some help with a pesky knot in a necklace chain. No questions asked they quickly and expertly took care of it free of charge and showed my son how to properly store a necklace to prevent knots in the future. I was very impressed by the kindness and thoughtfulness. Thank you Fast-Fix!!
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January 2023 by Bret Schwalb
We found trustworthy, expert service and true to their name we got a watch fixed fast at a reasonable price. I never thought I could recommend one of those kiosk places at the mall, but I was very impressed with Fast-Fix.
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December 2022 by Jennifer Perez
Quick, good attitude. 1 year warranty on battery ?
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December 2022 by Andres Londono
I've brought 2 rings to have them resized and they came out perfect.
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October 2022 by Jennifer Dattolo
Always friendly and Fast serviceHe could say come back tommorowBut if he could do it the same day he will
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September 2022 by Darla Schultz (Rat Terrier Mama)
Best repair shot I know about! Had my watch repaired here in under a week and I'm getting my pearl necklace restrung here as well. My grandmother and grandfather always came here for their repairs, so I knew this was a safe bet with my precious family jewls. ??
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September 2022 by Monica Motyka
Nice man, easy experience, trusted with very expensive watch while I stopped at a store in the mall, and he was able to make it a perfect fit. It was how business transactions should be and feel like-straightforward and chill.
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July 2022 by Justin B.
I have been shopping in Vernon Hills Mall for the last 30 years as long as I can remember they've always been there. Over the years I've had multiple pieces repaired however today I had a G-Shock watch that needed the module readjusted I brought it to the gentleman he was able to get the watch in working order and when I went to take my credit card out he told me there was no cost! True amazing customer service and very knowledge full I strongly advise anybody who is needing jewelry or watch repair this is the only place to go!
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July 2022 by Taylor Koch
I brought my watch in to be adjusted to fit my wrist. After visiting two previous stores that were unable to assist me. I received such great service! She was very kind, helpful, and determined to make sure it was the right fit for my wrist. I would recommend this service for any repairs needed.
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June 2022 by Miss G
My go to place for battery watch replacement. They’re very professional and worth every penny for payment.
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April 2022 by Darla Schultz
Best repair shot I know about! Had my watch repaired here in under a week and I'm getting my pearl necklace restrung here as well. My grandmother and grandfather always came here for their repairs, so I knew this was a safe bet with my precious family jewls. ??
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October 2021 by Michele H.
Excellent job and fixing my gold chains I haven't had any breakage since they repaired it they also fix my watch for me which I really appreciate they do take good care of your jewelry so I will be giving them two thumbs up and a five-day are worth it worth the trip
