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October 2023 by Joseph Schnatterbeck
This bank is awful! There are so many issues.You always have to wait so long inside to talk to someone.
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March 2023 by Mark behrman
Terrible website. Tried to set up a payment. After a half hour they had enough info to verify my account. Verification never happened. Never had this much grief setting up a payment.
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December 2022 by Robin Acevedo
I always have a great experience. Everyone is so personable. The only thing they is missing is music. Its to quiet in the bank.
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September 2022 by Lynne Cruz
Good bank to do business with.
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May 2021 by Cindy L.
This branch is excellent. We have been very happy with the staff and service. Martin is very professional and the bank is run well. We always feel welcomed, informed and appreciated. The Vernon Hills branch is excellent and the customer service is outstanding.
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November 2019 by Vaughn Mild
I always go inside due to the fact they tbey seem to take 3 times as long as using the drive up service. Another thing that kinda gets under my skin is the amount of location's in my area. Biggest issue is ATM prices. If you dont go to a certain ATM, you get the machine charge AND an extra 3 or 4 buck tacked on by the bank. CVS, Walgreens, and Speedway gas stations (and FamAm bank of course) seem to be the only ATMs where I dont get a charge. Thinking about jumping ship from them after almost 8 yrs of use?