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September 2023 by Google user
IT helped me get my printer going. Friendly and efficient. 24 hour availability-
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January 2023 by Susan Potter
When I am having trouble with scams and bad guys, calling Geek Squad makes them go away. Thanks!
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November 2022 by Abigail Levandowski
Don’t bother wasting your time here if you phone screen is cracked, especially if it’s an apple phone. They say they can fix it but they actually just send it into apple which will take 2-3 weeks. Wasted my time waiting for an appointment only to be told they wouldn’t actually fix my phone.
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October 2022 by Dave Brask
only work iphones no android
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July 2022 by Trisha Jetwani
As a college student, having a working laptop is crucial to my success. After experiencing some harddrive issues with my surface laptop. I walked into this best buy expecting to hear bad news. A man by the name Palmer was there to greet me and ensured that they would help me find a solution to my problem. Between Palmer and the manager, I walked out having had the best experience someone could have while dealing with a tech problem. If you ever have any tech issues, please trust the men at this location! They are so kind and helpful. They will answer all your questions and make sure your issues are resolved. I am so greatful for the amazing customer service I received here today.
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February 2022 by Michael Holton
Good help and they went out of their way to explain things and made sure to answer any questions.
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February 2022 by Jacqueline King
Whoever worked on the phone, stole the 32 GB ram chip and replaced it with a 12 GB chip. We didn’t realize until later on. Honestly really disappointing and wouldnt think a company who is there to “fix” a problem would steal the chip from a customers phone. please be careful taking your phone to this location
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December 2021 by monique patrick
Palmer went above and beyond to help my fiancé and I today! Thank you so much Palmer!!!!
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November 2021 by Rosa Maria Share
A very friendly, outstanding and fast service. Highly recommend the Geek Squad at Northbrook.
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November 2021 by Rick Schmidt
Great service! The guys had my laptop back to me a day early as well. Awesome!