The Vernon Hills Home Depot provides tools, appliances, outdoor furniture, and building materials to residents. It is described as more than just a hardware store, with a wide selection of home items. Frequent visitors note the staff is nice and friendly, and there is often someone helpful to aid in finding items, with fast same-day pickup. Some reviews report a phenomenal experience with incredibly helpful, detail-oriented, personable, efficient, and charismatic employees. However, other feedback states it can be difficult to find someone to help, and some needed items were not in stock.
I want to say a Big thank You to Jeff from Applainces at the Vernon Hills Home Depot. He was able to help Us out really polite and nice Thank You Jeff!
February 2026
Michelle A. At the service desk was very helpful and professional! Matt N. Her supervisor was also very attentive and provided great customer service and assistance. I highly recommend them for any online orders or service desk related matters
December 2025
Michelle was a 10/10 employee. Showing both professionalism as well as a commitment to helping Home Depot’s customers. Highly recommend Michelle if you need any type of question handled. She was a huge help to me.
