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July 2023 by Anne McNicho;;
I recently worked with Lake Cook Solutions to replace my home computer and printer. John and Megan met with me to identify my requirements and to inform me of the services they can provide. Needless to say I was very impressed and relieved that could assist me in identifying products that fulfilled my needs especially as I am an individual user and not a business operation. They made me feel important and at no time did I feel I wasn’t as important to them as their larger clients.I was more than impressed when they identified an PC and printer that not only served my needs but went above my expectations at a reasonable cost. They transferred all of my data to the new PC and with my permission organized the files and data, removed duplicates and spent the time to sit with me to review it all.I’ve signed up with LCS to have them monitor my computer, back up my data and provide technical support as needed. It is a big relief to me as these there are so many viruses and computer hackers trying to get into your data. So it gives me peace of mind and is one less thing I have to worry about.I highly recommend LCS for businesses and personal users and wish them great success.
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July 2023 by Jane McDermott
Lake Cook Solutions is a truly tech savvy and professional business and I am extremely satisfied with their services. I needed a new laptop and printer. I felt overwhelmed with the wide variety of choices (and prices) in the market place and contacted LCS to help me. LCS owners, John and Megan Hansen, are a terrific team. We discussed my specifications and budget. Megan provided three laptop options, all with the latest technology, for me to choose from. She also found a great printer and I had challenged her with finding one that would fit into a particularly small space. John transferred everything from my existing computer to the new one, set up a security package, ensured I had all the programs I needed and arranged my desktop so that important links and apps are at my fingertips. For a small monthly fee, John monitors my system, ensures backups run smoothly, troubleshoots when necessary including making house calls if warranted. I have reached out to him several times with questions and he responds immediately. I could not be happier or feel better cared for by LCS. As a result, I asked them to help me find a solution to the 1000+ photos I had stored in my iPhone. Once again, LCS found the perfect app (at the right price) that transfers photos and photos within albums. I am a very satisfied and well cared for customer and I highly recommend LCS for all and any of your individual or business technology needs.
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February 2022 by Tom U
We have used *********************, Lake Cook Solutions, for at least 5 years. He took **************** computers & upgraded them w/more powerful solid state drives...we had more memory & much faster speed that our previous computers. He provided in-house service. The 2 computers are synced up. **** has always responded to any requests/questions promptly. We were happy & surprised that he was able to transfer a software program that had been on our last 2 or 3 computers & got the ********************* to continue working. We were pleased w/his prices & found them very competitive.
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February 2022 by Tom U
We have used *********************, Lake Cook Solutions, for at least 5 years. He took **************** computers & upgraded them w/more powerful solid state drives...we had more memory & much faster speed that our previous computers. He provided in-house service. The 2 computers are synced up. **** has always responded to any requests/questions promptly. We were happy & surprised that he was able to transfer a software program that had been on our last 2 or 3 computers & got the ********************* to continue working. We were pleased w/his prices & found them very competitive.
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May 2021 by Meghan OShaughnessy
I needed seamless remote access setup for a new job and John set everything up easily. He was always transparent with me about what he was doing. Explained the process and set up security on the system. He was very personable and has always been available when I had questions or concerns. Highly recommend!
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April 2021 by Lisa C.
Lake Cook Solutions was able to help help my small company with management of software and virtual support, he is always available whenever we have an issue and is very professional.
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April 2021 by Jenn B.
I needed help with the internet setup in my office and am glad I called - response time was great, work was done well and now I can get wifi all over and not just in a limited space like before. I definitely recommend!
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April 2021 by Sandra C.
Reliable and solves problems right away. I've used John for years for IT. He will respond quickly and come up with the most cost effective solution to your software and/or hardware consulting issues.
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March 2021 by Mark S
We have worked with John Hansen and his company LAKE COOK SOLUTIONS for a few years now. With Johns industry knowledge he has been able to implement some amazing things for our organization. Over the 30 years or so we have been in business we have had many IT resources in the past. Many past resources know a portion on how to keep a business IT system running. John knows them all it seems. He is customer service oriented and a very well-intended honest individual. We are happy to have John as a partner and friend.
