LOFT in Vernon Hills, IL offers effortless, feminine style with a wide range of modern and casual clothing, including tops, sweaters, dresses, pants, jeans, shoes, accessories, and petites. The clothing is carefully crafted, undeniably feminine, and ultra-wearable, catering to a woman's needs at home, work, and beyond. The store's customer service has been praised, with one customer highlighting the exceptional kindness and follow-through of employees Kylie and Sue, who went the extra mile to find the right product. Another customer singled out Laura, an associate with wonderful recommendations and great customer service skills, in contrast to a less helpful employee. Overall, LOFT is known for its stylish and versatile clothing, as well as its commitment to providing excellent customer service, exemplified by dedicated associates like Laura.
Vi was so assisting and kind - she does a fantastic job and is incredibly helpful with customers!
December 2022
Laura had EXCEPTIONAL customer service skills for me and my sister who were looking for jeans. She went above and beyond and you could tell she loved her job. Management I hope you read this and give her a raise! She deserves this!
December 2021
Great place to shop for my mom and fantastic customer service!
