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February 2024 by munguldei s
the black guy who is working on front is was super rude to me. how come you even qualify for this position? UPDATE: people keep complaining about his behavior for years on your review section ...?! did you even read your reviews??? party city management ever considered to talk to him ??
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February 2024 by blurred. podcasting
what kind of racism going on today on this store. cashier was super rude to me. seems like he hates his job. which is not my fault.
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February 2024 by Ts J
African american guy in his 50-60y, who is working today need to watch his behavior . Gave very rude attitude to young girls. i bet he have grandkids too! Parents beware
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January 2024 by WorldTraveller
Beautiful and tidy store with everything you need to throw a party!
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October 2023 by April Ynes
I came in last night a little before closing and was looking for a lot of stuff for multiple costumes. Sammi and Vic were so helpful with assisting me during my shopping experience. They were so kind as well! The store is very clean and well kept and there’s so many options of halloween decorations and costumes as well as regular party supplies. Sammi and Vic really impressed me though with their outstanding customer service!
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October 2023 by Corrine Saenz
We frequent this party store quite regularly and have always always had awesome customer service. They are very professional. However things shifted upon my visit last Thursday. Not only did we not receive the typical “Welcome to the party” we were disregarded.I knew what I was there for and grabbed my balloon package that I was planning on having filled. I went to the ballon counter as I typically do when purchasing balloons. I stood there for about 3 mins without acknowledgment, no biggie. However I was surprised when the two young workers who were standing the front register chit chatting finally spoke up. “Ma’am, are you wanting to get balloons filled?” And I said “Yes I am“ where the one young lady stated “well, you gotta pay for it first and you check out over here” which I’ve never done before but again…no biggie. Walked over to the counter where the young worker who shouted across the store just stood there with her arms crossed and watched the other young lady do the work. The young lady that was ringing me out handed the other worker the balloons where she held up both packs one of which was air filled to be done at home and said and I quote “do you want both of these packs filled?” I said “not the little one” and she said and again verbatim “Well yeah, the other is obviously air filled” at that point I was just over this young ladies attitude, not only was her tone disrespectful but she made it feel like I was the problem. While standing and waiting for the balloons which i chose to stand at the front of the store the two young ladies proceeded to talk about text messages that they were receiving and personal conversations across the store, from the front register to the ballon filling station. I was never offered high float, never asked if I wanted a weight, a bag or the length of my string. I ended up getting strings that were AT LEAST 8 feet and a tangled mess.I understand I could’ve asked for all of the above however I was In a rush and over the interaction.I really hope that you will consider going over customer service and that they acknowledge their tone when speaking to customers. I did make note of the young lady’s name however I have chose to not post it publicly.
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September 2023 by Anastasiia Otiakovska
Lady named Tory, completely rude, horrible service and been there multiple times and she always has an attitude, it’s a petty store well she makes you feel like she hates her job. Not good.
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July 2023 by Madhur Kapoor
Very limited choices. Too expensive. The cost of inflating balloons is more than the cost of balloons. You could get better choices at Dollar General or Dollar Tree for small gatherings. Even walmat is better & cheap.
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July 2023 by AH
Nothing for people turning 90 years… people living longer these days maybe Party Stores should have a few 90 celebration items…. geeesh !!!!!
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July 2023 by Gerry Neumann
The people that work here are fun and know all about customer service! You’re the best! Thank you
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May 2023 by Margiestwin G
My daughter had Sweet 16th bday party and the store was very helpful with finding the proper balloon arrangement. When i picked it up the next day, i was very happy how it turned out. This is my store to go to for future balloon arrangements.Thank you Party City!
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April 2023 by Paula G.
staff is polite and helpful store is clean and well stocked.
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April 2023 by Kevin Wojdak
In and out in a few minutes. Found just what I wanted and the girl behind the counter offered to fill them up quickly for free. Great service!
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February 2023 by Mama Michalski
Came in the evening before a party to get some balloons. Opted for the helium that lasted longer. By bedtime that same night two balloons were deflated. How is it the dollar tree balloons can last for a week but these cant last 4 hours? The price you have to pay is astronomical and they still don't last. Such a disappointment.
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November 2022 by Camilla Rossi
I shopped at this location today (around 2:45pm-3pm). The staff were completely useless and didn’t know where anything was. Even when I made eye contact, they either glared or looked away. Especially the girl blowing up balloons & the guy in the red polo. I asked the guy in the red polo for help (he had glasses on and was carrying around a box) and he said “uhhh. I don’t know. We pulled a lot of stuff recently. I can’t really help you”. Who says that? There were also multiple customers in need of assistance (they were literally walking up and down the aisles with confused expressions), and the staff couldn’t be bothered to help. I left without purchasing anything. Please do better.