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February 2024 by Raka Huq
Horrible store that is mismanaged with rude staff.
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January 2024 by F Hernandez
Bless the workers at Ross dress for less. Angels among us.
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January 2024 by eltenda's channel
A little messy but they have great deals
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December 2023 by greg french
So hard to rate Ross because you're going to get some good deals but the clothes are disorganized the place is a mess staff is usually slow and unfriendly it's a train wreck but I can't stop going as long as they have the deals
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November 2023 by Cindy Gonzalez
I've worked at a similar store. In retail before. So I always try to be respectful. Both employees acted absolutely bothered in helping and the cashier rolled her eyes at me. I genuinely wanted these Steven Madden boots which for starters are out of season and were once $40....they were missing tags and could not find another Steve Madden pair. I went up to the front and was honest about how i found them and really wanted them. They act is if I tore them off and wanted to take them. This place is trashy and unorganized. The employees walk around with airpods in there ear. The worst customer service experience I've had and am genuinely upset. The cashier laughed at me at the end. Don't even shop here. Arlington heights is better.
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November 2023 by Amit Nagpal
I have been to Ross with my spouse and based on my experience at different locations, somehow this location did not have much variety compared to the other location in Arlington heights. From a price perspective it is fair. I would recommend this store if you are nearby but would also say to visit another location to get an idea of what i mean by the collection and variety.
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November 2023 by Nikki Valadez
WORST ROSS LOCATION IVE EVER BEEN TO.it’s my 2 time being at this location and both time they only had 1 cashier with a more than 10 min wait time it’s unavailable how they only have 1 cashier handling all the customers. it’s time for corporate to go in the afternoon as a surprise visit so they can see the mess.
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September 2023 by Kelley B
I mean, it’s Ross Dress for Less. Location is fine, but even for Ross, it’s pretty messy.
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August 2023 by King Limo
Good store very cheap items.
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July 2023 by Alondra Guerrero
Talk about worst customer service from the own current manager. I was looking at a package that was previously opened. I was interested on buying the item. But for some reason some manager that clearly doesn’t have great manners snatched the packaged from my hands and said “sorry about that”. What kind of bs is that?? This upsets me, it was one of my favorite stores. I will no longer be shopping at this store.
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July 2023 by W
Decent store but weird management. Male manager would not help ring up the line even when only 2 cashiers and a huge blockage. Pretended to be busy with other issues.
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May 2023 by alicia zmuda
Favorite store, great prices
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May 2023 by Ricky Denton
My cashier was very kind and very respectful and asked me did I find everything I needed the store was very clean . yes I will be back.
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May 2023 by Teresa Pospichel
This store is so messy , I had to leave. Need a clean up fast.
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February 2023 by Ayren C.
I absolutely love this Ross, it's been fairly clean everytime I'm there and the staff is super friendly. I go shopping here when I need new clothes or simply for some retail therapy. It's a clothing department store with tons of options, don't go in with such high expectations of it being a pristine, sparkling shop, they are there to sell clothing and knick knacks not scrub the floors and organize every single piece of misplaced clothing. If you care more about how spotless the floors are than the quality of clothing and prices then I don't suggest you shop here, however, if you enjoy shopping in peace with interesting and cool things to find then this place is definitely it.